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IBM 00M-238 Exam Syllabus Topics:

SectionObjectives
Topic 1: Customer Use Cases and Industry Scenarios- Retail and e-commerce transformation
- Omnichannel customer experience
- B2B commerce workflows
Topic 2: Sales Methodology for IBM Commerce Solutions- Solution-based selling approach
- Customer pain point identification
- Competitive differentiation and positioning
Topic 3: Order Management Fundamentals- Inventory visibility and fulfillment orchestration
- Order lifecycle management concepts
- Omni-channel order processing
Topic 4: IBM Order Management Solution Capabilities- Fulfillment optimization
- Distributed order management (DOM)
- Returns and post-order services
Topic 5: IBM Commerce Solutions Portfolio Overview- Order Management capabilities and value proposition
- IBM Digital Commerce offerings and positioning
- Integration within IBM Cloud / enterprise ecosystem

IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

Question #1

The key value proposition of WebSphere Commerce Precision Marketing engine is to allow businesses to _________________.

  • A. build an ongoing dialog with shoppers using triggers and actions
  • B. leverage marketing analytics to tune marketing activities
  • C. deliver a personalized shopping experience based on user identity
  • D. budget and plan marketing campaigns across channels
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

What are approval rules?

  • A. Rules that determine who has to approve next.
  • B. Rules that are programmed into the system to facilitate approval workflow.
  • C. Rules that determine if an approval is necessary for a quote.
  • D. Rules that if triggered approve discounts given on a quote.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #3

WebSphere Commerce platform empowers business users to manage the brand experience using which of the following tools?

  • A. Management Center tools
  • B. WebSphere Commerce Admin Console
  • C. Starter Stores
  • D. Rational Application Development tools
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #4

In order to price a dealusing the IBM Sterling quoting capability, what deal knowledge is required by selling partners?

  • A. PVUs required in order to run IBM Sterling Quotes.
  • B. Millions of quote lines per year created by selling partners.
  • C. The number of internal sales people who will use Field Sales.
  • D. The number of selling partners who will use Field Sales.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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