Learn with ISEB : BH0-006 training material for 100% pass
Updated: Nov 02, 2026
No. of Questions: 418 Questions & Answers with Testing Engine
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ISEB BH0-006 Exam Overview:
| Certification Vendor: | ISEB / BCS |
|---|---|
| Exam Name: | ITIL V3 Foundation Certificate in IT Service Management |
| Exam Number: | BH0-006 |
| Real Exam Qty: | 40 |
| Related Certifications: | ITIL V3 Strategic Leader ITIL V3 Intermediate ITIL V3 Expert |
| Passing Score: | 65% (26/40) |
| Available Languages: | Japanese, German, Italian, English, Chinese, Spanish, French, Dutch, Portuguese |
| Exam Duration: | 60 minutes |
| Exam Format: | Single Correct Answer, Closed Book, Multiple Choice |
| Certificate Validity Period: | Lifetime (no expiration) |
| Exam Price: | USD 185–220 / GBP 150–180 |
| Recommended Training: | AXELOS Official Resources Official BCS Accredited Training Providers |
| Exam Registration: | Pearson VUE BCS / ISEB Registration Prometric |
| Sample Questions: | ISEB BH0-006 Sample Questions |
| Exam Way: | Computer-Based Test (CBT), Online Proctored or Onsite at Accredited Centers |
| Pre Condition: | No formal prerequisites; recommended basic IT/ITSM awareness |
| Official Syllabus URL: | https://www.bcs.org/category/itil-v3-foundation |
ISEB BH0-006 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service Management as a Practice | 15% | - Functions, processes, roles and activities - Concepts of service and service management - Business value of IT service management |
| ITIL Service Lifecycle | 20% | - Interactions and interfaces between stages - Overview of five lifecycle stages |
| Service Strategy | 15% | - Purpose, goals and objectives - Service portfolio management - Key principles and processes |
| Service Transition | 15% | - Purpose, goals and objectives - Knowledge management - Change, release and deployment management |
| Service Design | 15% | - Information security and supplier management - Purpose, goals and objectives - Service level management, availability, capacity |
| Service Operation | 15% | - Incident, problem and request fulfillment - Purpose, goals and objectives - Service desk, technical and application management |
| Continual Service Improvement | 5% | - Purpose, goals and objectives - Seven-step improvement process |
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