Learn with ISEB : BH0-001 training material for 100% pass
Updated: Nov 02, 2026
No. of Questions: 41 Questions & Answers with Testing Engine
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ISEB BH0-001 Exam Overview:
| Certification Vendor: | ISEB / BCS |
|---|---|
| Exam Name: | IT Service Management Foundation |
| Exam Number: | BH0-001 |
| Exam Duration: | 60 minutes |
| Related Certifications: | ITIL Intermediate ITIL Expert BCS Specialist Certifications |
| Exam Price: | Approx. $180–$220 USD / £130–£160 GBP |
| Passing Score: | 65% (26/40 correct answers) |
| Available Languages: | Spanish, French, German, Danish, Dutch, English |
| Certificate Validity Period: | Lifelong (no expiry) |
| Real Exam Qty: | 40 |
| Exam Format: | Multiple choice, Closed book, Single answer |
| Recommended Training: | BCS Accredited Training Providers Official ITIL Foundation Publications |
| Exam Registration: | PeopleCert Pearson VUE BCS Official Registration |
| Sample Questions: | ISEB BH0-001 Sample Questions |
| Exam Way: | Computer-based test (CBT) at authorized centers or online proctored |
| Pre Condition: | No formal prerequisites; open to all professionals |
| Official Syllabus URL: | https://www.bcs.org/category/16278 |
Who is the target audience of the ISEB BH0-001 Certification Exam?
ISEB BH0-001 certification exam is a perfect choice for individuals who want to enter the field of information security and related technology. It is designed for professionals and experts who are looking to work in the field of information security and related technologies. They are the people who work in private and government organizations. Information security professionals should have knowledge and skills in implementing a variety of security measures. ISEB BH0-001 Dumps exam preparation course will help you to prepare for this exam. These professionals are required to ensure the safety of data in organizations. They need to know about different types of software and hardware used in information security. They should be able to implement and evaluate the best security practices.
Certification Topics of ISEB BH0-001: IT Service Management Foundation Exam
Certification Topics of ISEB BH0-001 Exam with different percentages
Fundamentals of Software Engineering and Design Patterns (25%)
Fundamentals of Business Management (25%)
Fundamentals of Information Systems Analysis (25%)
Fundamentals of Enterprise Architecture (25%)
Fundamentals of Network Computing (25%)
Fundamentals of Security Architecture and Threat Modeling (25%)
Fundamentals of Business Strategy (25%)
Fundamentals of Information Technology Infrastructure Library (ITIL) (25%)
Fundamentals of Business Continuity and Recovery (25%)
Fundamentals of Project Management (25%)
Fundamentals of Distributed Computing (25%)
Fundamentals of Computer Networks and System Management (25%)
Fundamentals of Data Warehousing and Business Intelligence (25%)
ISEB BH0-001 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Continual Service Improvement | 10% | - CSI approach and metrics - Deming Cycle (Plan-Do-Check-Act) - Seven-step improvement process |
| Topic 2: Service Transition | 15% | - Release and deployment management - Change management - Service asset and configuration management - Knowledge management |
| Topic 3: Service Design | 20% | - Service level management - Information security management - IT service continuity management - Design coordination - Availability management - Supplier management - Capacity management |
| Topic 4: Service Strategy | 15% | - Financial management for IT services - Service portfolio management - Value creation and service assets - Demand management |
| Topic 5: Service Operation | 25% | - Request fulfillment - Access management - Service desk function - Event management - Problem management - Incident management |
| Topic 6: Introduction to IT Service Management | 15% | - Concept of service and service management - Business value of IT service management - Overview of ITIL framework |
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