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Microsoft 074-338 Exam Syllabus Topics:

SectionObjectives
Topic 1: Voice and Enterprise Communication Services- Telephony integration
  • 1. SIP trunking
    • 2. Gateway configuration and routing
      - Enterprise Voice configuration
      • 1. Dial plans and normalization rules
        • 2. PSTN connectivity
          Topic 2: Monitoring, Troubleshooting, and Support- Monitoring tools and logs
          • 1. Centralized Logging Service (CLS)
            • 2. Monitoring reports and dashboards
              - Issue diagnosis and resolution
              • 1. Call quality troubleshooting
                • 2. Connectivity and federation issues
                  Topic 3: Lync Server 2013 Architecture and Infrastructure- Integration with Active Directory and DNS
                  • 1. Service location and records configuration
                    • 2. Domain and forest requirements
                      - Core server roles and topology design
                      • 1. Edge server and external connectivity
                        • 2. Front End pool architecture
                          Topic 4: Client and User Experience Management- User provisioning and policies
                          • 1. User enablement in Lync
                            • 2. Conferencing policies
                              - Client deployment and configuration
                              • 1. Mobile and remote access configuration
                                • 2. Lync client policies

                                  Microsoft Lync 2013 Depth Support Engineer Sample Questions:

                                  Question #1

                                  You support a customer with a Microsoft Lync Server 2013 environment. Your customer receives the following error Event ID 21022 LS AddressBook Server: "A Full dats file is corrupt The path \\fileserver\share\1-Webservices-1\ ABFites\0000000-0000-0000-0000-000000000
                                  \0000000000-0000-0000-0000-000000000000\F-0fd0.lsabs -file corrupted: Invailid Attibute id 0 in contact. Index: 7 GUID Guid: <1329aec4-da97-46e4-b995-1039c096f9el}
                                  Offset: 255." Users who have their Client Policy set to WebSearchandFileDownload report that they are not receiving updated information in the Lync address books. You need to ensure that users are able to download the address book. What should you do?

                                  • A. Delete the rtcab and rtcab1 databases, and then run the Install-CsDatabase - ConfiguredDatabases cmdlet.
                                  • B. Browse to your Lync file share, located at \\fileserver\share\1-Webservices-1\ ABFiles\0000000-0000-0000-0000-0000000000\000000000-0000-0000-0000- 000000000000. Delete all of the files, and then run the Update-CsAddressBook cmdlet.
                                  • C. Run the Set-CsAddressBookConfiguration -Identity Global -EnableFileGeneration Strue cmdlet.
                                  • D. Run the Update-CsUserDatabase cmdlet.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

                                  Question #2

                                  DRAG DROP You support a Microsoft Lync 2013 environment in your customer's network. A single front-end Microsoft Lync Server 2013 server is configured to support a session initiation protocol (SIP) domain named proseware.net. All computers in the network are members of an Active Directory Domain Services (AD DS) domain named proseware.local. You configure Lync to support users from a new SIP domain named contoso.net. The users of the contoso.net SIP domain report that their Lync client is able to connect to the Lync server only after manual configuration. Users of the proseware.com SIP domain are able to connect to Lync server automatically, both internally and externally. You need to enable the internal and external automatic discovery features for the users of the new contoso.net SIP domain. Which fully qualified domain name (FQDN) should you add to the subject alternative name (SAN) in each certificate request? (To
                                  answer, drag the appropriate FQDN to the correct certificate request. Each FQDN may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

                                  Reveal Solution  Discussion  0

                                  Correct Answer:


                                  Explanation:

                                  Question #3

                                  You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool configured with Enterprise Voice and dial-in conferencing. All servers run Windows Server 2012, and all client computers run Windows 7 64-bit. All users dial in to conferences. Users report that dial-in conferencing settings are not consistent between sites, and that this is affecting their
                                  conferencing experience. You need to ensure that dial-in conferencing settings are consistent between all Lync sites. What should you do?

                                  • A. Modify the global settings, and then run the Remove- CSDialInConferencingConfiguration cmdlet against each site.
                                  • B. Run the Move-CsConference Directory cmdlet.
                                  • C. Run the Remove-CsConferenceDirectory cmdlet.
                                  • D. Run the Remove-CSDialInConferencingConfiguration cmdlet against the global dial-in conferencing settings.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

                                  Question #4

                                  You support Microsoft Lync Server 2013 servers in your customer's company network. Lync is configured as a federated partner with several business partners. The partners use Lync deployed with hosting providers. Your Lync servers are configured as an open federation. Lync users inform you that they are unable to communicate with a partner domain named fabrikam.com. You contact the partner and discover that they have recently changed their proxy server name. You need to restore communication with the federated partner. Which two cmdlets should you run? (Each correct answer presents part of the solution. Choose two.)

                                  • A. Remove-CsHostingProvider -Identity "Fabrikam.com"
                                  • B. New-CsHostingProvider -Identity Fabrikam.com -ProxyFqdn "server1.fabrikam.com" -Enabled $True
                                  • C. Set-CsHostingProvider -Identity "Fabrikam.com" -VerificationLevel "AlwaysUnverifiable"
                                  • D. Get-CsProxyConfiguration -Filter "service:*" | Remove-CsProxyConfiguration
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,B  🗳️

                                  Question #5

                                  You are a member of the CsAdministrator group that supports a Microsoft Lync Server 2013 datacenter. The datacenter consists of one pool. You implement Enterprise Voice. You do not have Call Admission Control (CAC) enabled. A user reports that when she receives a call to her Private Branch Exchange (PBX) phone, she doesn't get notified in her Lync Client. Other users do not have this problem. You need to ensure that the user is notified by Lync when a call comes in. What should you do?

                                  • A. Change the users' Telephony setting to Enterprise Voice.
                                  • B. Change the voice policy to disable Public Switched Telephone Network (PSTN) reroute.
                                  • C. Change the users' Telephony setting to Remote call control.
                                  • D. Change the voice policy to enable Simultaneous Ring reroute.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

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