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HP HP2-B102 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

Question 1

What are the two basic selling methods employed in imaging and printing sales? (Select two.)

A. Group
B. Try and buy
C. Commission
D. Contractual
E. Transactional

Question 2

What is an imaging and printing industry trend?

A. seeking information on the internet
B. converging of multiple functions into one device
C. using templates to create a business brand
D. creating paperless offices

Question 3

What is the key technology behind HP leading First Page Out (FPO) performance?

A. HP Intelligent Networking
B. HPFastRes
C. HP Instant-on Fuser
D. HP Color Tables

Question 4

According to HP, what is involved in cross-selling?

A. selling HP printers that can print from both a Macintosh and a PC
B. selling the client a device that has more features to drive cost savings
C. selling the client accessories that go with their device to make them more functional
D. selling the client a balanced mix of HP MFPs and single function printers

Question 5

What is the first thing you need to know when selling or leasing HP MFPs?

A. the monthly page volume expected to be printed on the HP MFP
B. the location of the MFP within the facility
C. the delivery date
D. the names of the people who will have access to it

Solutions: