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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. In Archive, what is the function of a campaign?

A) It defines how to perform a specific archive task against a specific media.
B) It defines filter rules to determine which recordings to archive.
C) It defines the physical repository for archived content.
D) It defines when and how fast archive activity may occur on a recorder.

2. When setting up voice recording,whichstatement describes the purpose of member groups?

A) It creates groups of extensions for management purposes and defines the type of recording for your particularenvironment
B) It specifies the actual extensions in use in your system, and associates them with the data source
C) It maps employees to extensions and data sources
D) It enables the translation of recorded events from third-Paty systems

3. A rule triggers recording when the supervisor is either Supervisorl or Supervisor2 if the call is placed on hold more than three times and if the entire call is longer tan 20 minutes (1,200 seconds). This id an example of which Recording Rules criteria?

A) Condition
B) Attribute
C) Rule
D) Schedule

4. The customer decided to have the Avaya Delivery Dedicated integration with Multiple Device Registration

A) It provides the same benefits of Avaya Delivery Dedicated Integration Service Observe
B) In this scenario, which three statements about Multiple Registration are true? (Choose three)
C) It allows a dual recording solution
D) There is not dedicated softphone allocated for recording
E) Only two observers can be present on the same call
F) Each recording target requires a dedicated softphone

5. Which statement about archive database Service role Configuration is true?

A) You can change database targets in Enterprise Manager
B) You can create database targets in Recorder Manager
C) You can change database targets in Recorder Manager
D) You can add multiple archive database targets

Solutions: