Updated: Oct 01, 2026
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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Field Service Lightning Consultant Exam |
| Exam Number: | Field-Service-Lightning-Consultant |
| Real Exam Qty: | 60 |
| Exam Duration: | 105 minutes |
| Available Languages: | English |
| Passing Score: | 63% |
| Certificate Validity Period: | 2 years (requires annual maintenance via Trailhead) |
| Exam Format: | Multiple-choice, Scenario-based, Multiple-select |
| Exam Price: | USD 200 (+ applicable taxes; retake: USD 100) |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Service Cloud Consultant |
| Recommended Training: | Implementing Field Service Lightning (Instructor-led) Salesforce Trailhead Field Service Lightning Trails |
| Exam Registration: | Salesforce Credentials Webassessor Registration |
| Sample Questions: | Salesforce Field-Service-Lightning-Consultant Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | Salesforce recommends holding Salesforce Certified Administrator and Salesforce Certified Service Cloud Consultant; minimum 6 months hands-on experience with Field Service Lightning |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/field-service-lightning-consultant |
Field Service Lightning Consultant Exam is related to Salesforce Certified Field Service Lightning Consultant Certification. This exam validates the Candidate knowledge and skills of the Salesforce Certified Field Service Lightning Consultant program is to test and certify qualified implementation consultants for partners and Salesforce teams (such as Services, CFL, and Support).
Field-Service-Lightning-Consultant Exam Reference
| Section | Weight | Objectives |
|---|---|---|
| Maintenance Plans and Advanced Features | 10% | - Set up recurring maintenance plans - Integrate with Service Cloud and other clouds - Configure reports, dashboards, and analytics |
| Field Service Lightning Setup and Configuration | 22% | - Define products, assets, and inventory settings - Define license types and permission sets - Configure service territories, operating hours, and locations - Set up service resources, skills, and time sheets |
| Scheduling and Optimization | 28% | - Configure scheduling policies and service objectives - Implement complex work and multi-day appointments - Manage service appointment lifecycle - Utilize Dispatcher Console features - Use routing, optimization, and dispatch strategies |
| Mobile and Field Execution | 17% | - Configure Field Service mobile app settings - Track time, inventory, and work completion - Manage mobile workflows and offline access |
| Work Order Management | 23% | - Manage work order line items and required products - Relate work orders to cases, accounts, and assets - Set up entitlements, service contracts, and SLAs - Configure work order lifecycle, types, and milestones |
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