Learn with Salesforce : AI-201 training material for 100% pass
Updated: Jul 12, 2026
No. of Questions: 315 Questions & Answers with Testing Engine
Download Limit: Unlimited
Instantly download AI-201 valid practice questions for easy pass
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Salesforce Certified Agentforce Specialist Sample Questions:
1. Universal Containers, dealing with a high volume of chat inquiries, implements Einstein Work Summaries to boost productivity. After an agent-customer conversation, which additional information does Einstein generate and fill, apart from the "summary"'
A) Issue and Revolution
B) Draft Survey Request Email
C) Sentiment Analysis and Emotion Detection
2. Universal Containers (UC) plans to automatically populate the Description field on the Account object. Which type of prompt template should UC use?
A) Field Generation prompt template
B) Flex Prompt template
C) Sales Email prompt template
3. What is a Salesforce Agentforce Specialist able to configure in Data Masking within the Einstein Trust Layer?
A) The encryption keys for masking
B) The profiles exempt from masking
C) The privacy data entities to be masked
4. Universal Containers' Agent Action includes several Apex classes for the new Agentforce Agent.
What is an important consideration when deploying Apex that is invoked by an Agent Action?
A) The Apex classes may bypass the 75% code coverage requirement as long as they are only used by the agent.
B) Apex classes invoked by an Agent Action may be deployed with less than 75% test coverage as long as the agent is not activated in production.
C) The Apex classes must have at least 75% code coverage from unit tests, and all dependencies must be in the deployment package.
5. Universal Containers (UC) wants to enable its sales team with automatic post-call visibility into mention of competitors, products, and other custom phrases. Which feature should the Agentforce Specialist set up to enable UC's sales team?
A) Call Insights
B) Call Explorer
C) Call Summaries
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: A |
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