Learn with Oracle : 1Z0-1037-21 training material for 100% pass
Updated: Sep 13, 2026
No. of Questions: 72 Questions & Answers with Testing Engine
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Oracle 1Z0-1037-21 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Knowledge Management 2021 Implementation Essentials |
| Exam Number: | 1Z0-1037-21 |
| Exam Duration: | 90 minutes |
| Passing Score: | 68% |
| Exam Format: | Multiple Choice |
| Certificate Validity Period: | Oracle certifications generally do not expire unless superseded by product-specific policies |
| Related Certifications: | Oracle Knowledge Management 2021 Certified Implementation Specialist |
| Available Languages: | English |
| Real Exam Qty: | 50 |
| Exam Price: | $245 USD |
| Sample Questions: | Oracle 1Z0-1037-21 Sample Questions |
| Exam Way: | Online proctored exam or Pearson VUE testing center |
| Pre Condition: | No mandatory prerequisite exam. Oracle recommends hands-on experience with Oracle B2C Service Knowledge Management and related Oracle University training. |
| Official Syllabus URL: | https://www.oracle.com/education/ |
Oracle 1Z0-1037-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Search and User Experience | - Search Configuration
|
| Topic 2: Reporting and Analytics | - Knowledge Reporting
|
| Topic 3: Knowledge Content Management | - Content Creation and Maintenance
|
| Topic 4: Knowledge Advanced Administration | - Knowledge Advanced Configuration
|
| Topic 5: Knowledge Foundation Administration | - Knowledge Foundation Setup
|
| Topic 6: Queue and Process Management | - Operational Administration
|
Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:
Which three statements are true about processing options in Web Services? (Choose three.)
- A. SuppressExternalEvents = true andSuppressExternalRules = true indicates to the server that External Event and Business Rules should execute on operation completion.
- B. FetchAllNames = true indicates the server that it should fetch all Names but does not fetch IDs.
- C. SuppressExternalEvents and SuppressRules properties can also be defined for GetProcessingOptions.
- D. SuppressExternalEvents = true and SuppressExternalRules = true indicates to the server that External Event and Business Rules should not be triggered.
- E. SuppressExternalEvents and SuppressExternalRules properties can be defined only for Create, Update, and Destroy Processing Options.
- F. FetchAllNames proprerty of GetProcessingOptions indicates tothe server that all NameID Types should include both Name and ID.
Explanation: Only visible for Exam4Labs members. You can sign-up / login (it's free).
Your customer tries to use Knowledge Foundation API to fetch answer articles from Oracle Service Cloud and display them in an external application.
However, when they try to connect with Knowledge Foundation API they receive an exception code"ACCESS_DENIED".
What are two reasons for this? (Choose two.)
- A. Staff account profile does not have permission to access Knowledge Foundation API.
- B. Knowledge Foundation API can only be used by an internal application.
- C. For Site "IP_CONNECT_ENABLED" Configuration setting is not turned on.
- D. For Site "II_CONNECT_ENABLED" Configuration setting is not turned on.
- E. Staff account credentials are not correct.
Which action can be performed on published reports?
- A. enable drill-down links for report levels
- B. add page breaks
- C. modify report permissions
- D. activate run-time selectable filters
Explanation: Only visible for Exam4Labs members. You can sign-up / login (it's free).
What is the purpose of an SLA in Knowledge base?
- A. to provide access to theanswers based on the customer service level agreement matching the answers' access level
- B. to give permission to users to add questions in a forum based on the service level
- C. to group and refine related answers based on the product and the service level
- D. to rank customers based on the number of answers posted in a forum based on the service level
Explanation: Only visible for Exam4Labs members. You can sign-up / login (it's free).
What arethe standard status types for answers?
- A. Published, Proposed
- B. Private, Public
- C. Private, Published, Proposed, Review
- D. Public, Proposed
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