[Jan-2022] 78950X Exam Dumps, 78950X Practice Test Questions [Q24-Q48]

[Jan-2022] 78950X Exam Dumps, 78950X Practice Test Questions

Attested 78950X Dumps PDF Resource [2022]

Avaya 78950X Exam Syllabus Topics:

Topic	Details
Topic 1	Create customized real-time display IP Office Configurations
Topic 2	Explain the steps required to troubleshoot the ACCS server by symptoms Explain the business continuity requirements in a Campus Redundancy Environment
Topic 3	Apply the configuration steps for outbound features using Outbound Campaign Management Tool Describe the ACCS deployment methods that relates to AAMS, WebLM and ACCS
Topic 4	Modify the sample application using Orchestration Designer Describe Prompt Management component in ACCS
Topic 5	Describe the high-level configuration steps for Avaya Aura® Media Servers in a High Availability environment Explain how to secure the links between ACCS and IP Office
Topic 6	Explain the whole process of installing, configuring, maintaining and testing to bring the ACCS in a working state Apply the configuration steps for multimedia features within ACCS
Topic 7	Apply basic ACCS administration tasks and configure agent and supervisor privileges Explain the ACCS license assignments Generate and schedule reports
Topic 8	Explain the required IP Office configuration steps to integrate with ACCS Explain the operation and benefits of the ACCS solution

 

NEW QUESTION 24
Which deployment option includes a Microsoft Windows Server Standard Edition product license key?

• A. PVI Deployment
• B. Software Appliance Deployment
• C. DVD Deployment
• D. Hardware Appliance Deployment

Answer: C

 

NEW QUESTION 25
Which three Avaya Contact Center Select (ACCS) deployment types offer support for ACCS Business Continuity? (Choose three.)

• A. IP Office 500V2 voice platform
• B. ACCS and IP Office resides on a single VMware host server
• C. Avaya Contact Center Select DVD
• D. Avaya Contact Center Select software appliance
• E. Avaya Contact Center Select hardware appliance

Answer: A,B,D

 

NEW QUESTION 26
From the Avaya Contact Center Select (ACCS) Dashboard, which selection is made to view the status of the IP Office connection?

• A. Contact Center Multimedia
• B. SIP Gateway Monitor SGM client
• C. System Control and Monitor Utility
• D. Contact Center Server Configuration, SIP, Network Settings

Answer: D

 

NEW QUESTION 27
How many Multimedia users are fully configured within the sample users on Avaya Contact Center Select (ACCS)?

• A. 0
• B. 1
• C. 2
• D. 3

Answer: C

 

NEW QUESTION 28
Which three skillset configuration data sets are parts of the sample data provisioned with Avaya Contact Center Select (ACCS)? (Choose three.)

• A. OB_Skill1
• B. Outbound_Skill1
• C. VM_Skill1
• D. Email_Skill1
• E. Skill2

Answer: A,C,E

 

NEW QUESTION 29
To reduce implementation time, the partner has prepared the customer/partner supplied server in advance, and plans to complete the configuration at the customer's site. The partner has pre-installed Windows, and the Avaya Contact Center Select (ACCS) software, but without running the ignition Which deployment type does this represent?

• A. DVD option
• B. Hardware Appliance option
• C. Trunkey option
• D. Software Appliance option

Answer: C

 

NEW QUESTION 30
Contact Center calls arriving at the IP Office are not reaching the Avaya Contact Center Select (ACCS) system.
What is causing this problem?

• A. No agents are logged into any ACCS skillsets.
• B. The IP Office Short Code is not configured under the IP Office Server node.
• C. The master script is not activated.
• D. The control directory number is not acquired.

Answer: A

 

NEW QUESTION 31
Which two tools are used to configure the email servers In Avaya Contact Center Select (ACCS)? (Choose two.)

• A. The ACCS Ignition Wizard
• B. The ACCS Multimedia administration component
• C. The Configuration component of the ACCS Launchpad
• D. The outbound component of the ACCS Launchpad

Answer: A,B

 

NEW QUESTION 32
Refer to the exhibit.

The SIP Gateway Manager Management Client is showing CTT Proxy is DISCONNECTED.
From the information in the exhibit, what is the root cause of this problem?

• A. The TAPI/DevLink3 is not checked in Security Settings.
• B. The SIP Ext allocated for Avaya Contact Center Select (ACCS) has the Login code incorrectly set.
• C. The system password does not match between IP Office and WebLM.
• D. The service password in IP Office does not match in ACCS.

Answer: A

 

NEW QUESTION 33
Refer to the exhibit.

How many email agents are licensed on this Avaya Contact Center Select (ACCS) system?

• A. 0
• B. 1
• C. 2
• D. 3

Answer: A

 

NEW QUESTION 34
Which three applications are included with the IP Office admin suite Installation? (Choose three.)

• A. System Monitor
• B. System Status
• C. IP Office Manager
• D. Avaya Grep
• E. IP Office Platform Manager

Answer: A,B,C

 

NEW QUESTION 35
Which statement about the Orchestration Designer Treatment block is true?

• A. It is used to offer the caller a selection prompt.
• B. It is used to connect the caller to voice mail.
• C. It is used to play re-assurance messages to the caller.
• D. It is used to play music to the caller.

Answer: B

 

NEW QUESTION 36
The SIP Domain for the IP Office is set to ukaccslpoll.lab.trn.com.
When administering the IP Office to work with Avaya Contact Center Select (ACCS), which two steps are required? (Choose two.)

• A. Administer the ACCS system SIP Domain to match the IP Office.
• B. Verify SIP trunks are available for the ACCS integration.
• C. Change the IP Office SIP Domain to match the ACCS system.
• D. Verify that SIP Registrar Enable is configured in the IP Office VoIP settings.

Answer: C,D

 

NEW QUESTION 37
Which two tasks must be completed before starting the WebLM Software Appliance deployment? (Choose two.)

• A. Download the WebLM Software Appliance from PLDS-
• B. Verify that the Avaya Contact Center Select (ACCS) Software Appliance has been deployed
• C. Mount the Avaya Contact Center Select (ACCS) DVD on the VMware server.
• D. Log into the vCenter or vSphere.

Answer: C,D

 

NEW QUESTION 38
Avaya Contact Center Select (ACCS) uses the TAPI-D Interface to monitor and control the agent endpoint in the IP Office platform. The ACCS solution needs to provide a secure password to use the TAPI-D link.
Which password is required?

• A. Agent Login ID password
• B. CCMA Login ID password
• C. ACCS Administrator password
• D. IP Office System password

Answer: B

 

NEW QUESTION 39
Which type of activity code requires skillsets to be assigned?

• A. Walk Away Reason code
• B. Activity code
• C. Not Ready Reason code
• D. Post Call Processing Reason code

Answer: B

 

NEW QUESTION 40
Information in the Avaya Contact Center Select (ACCS) historical database Is summarized into interval, daily, weekly, and monthly summaries.
If the current time is 8:05 AM, when could the first interval report be created that would include current activity?

• A. After midnight
• B. Any time after 8:05 AM
• C. After 8:15 AM
• D. After 9:00 AM

Answer: D

 

NEW QUESTION 41
When working with application flows, which statement about errors In syntax and logic in Orchestration Designer is true?

• A. The errors are automatically corrected.
• B. They appear in the error log view.
• C. They appear in the problems view in Orchestration Designer.
• D. The errors are signaled by Orchestration Designer at the instant they occur,

Answer: A

 

NEW QUESTION 42
What are three of the requirements to generate a Certificate Signing Request (CSR) for IP Office server to communicate with Avaya Contact Center Select (ACCS)? (Choose three.)

• A. The signed certificate needs in .pern format then imported into IP Office.
• B. CA server used to generate the signed certificate must be an SMGR based Private CA.
• C. The signed certificate needs to be renamed to .crt and converted to pl2 format then imported into IP Office.
• D. Use an OpenSSL server to generate the CSR and a private key from the Openssl.cnf.
• E. Use CA server Public or Private to generate the signed certificate.

Answer: B,D,E

 

NEW QUESTION 43
Which three certificates are needed by the Avaya Contact Center Select (ACCS) server for TLS transport for the Voice proxy and CTI link? (Choose three.)

• A. A signed certificate in .p12 format
• B. A signed certificate in .pl2 format
• C. A CA root certificate from Private or Public CA
• D. A signed certificate in .crt format
• E. A CA root from IP Office server

Answer: A,C,E

 

NEW QUESTION 44
In the Avaya Contact Center Select (ACCS) System Control and Monitor Utility, a gray padlock next to a service may indicate which two conditions? (Choose two.)

• A. The service is not licensed.
• B. The service is in the process of shutting down.
• C. The patches for that service are out of date.
• D. The service was disabled because it is not being used.

Answer: A,C

 

NEW QUESTION 45
Where are the media files that provide music and recorded announcements to contact center applications stored?

• A. The Avaya Aura Media Server (AAMS) dedicated for Avaya Contact Center Select (ACCS)
• B. The IP Office voice mail system
• C. The Avaya Aura Media Server (AAMS) from Communication Manager (CM)
• D. The Avaya Contact Center Select (ACCS) contact center system

Answer: D

 

NEW QUESTION 46
What is the correct URI format for a controlled directory number 3200?

• A. sip:3200@sip:avaya.com
• B. sip:[email protected]
• C. 3200@sip:avaya.com
• D. sip:3200.sip.avaya.com

Answer: A

 

NEW QUESTION 47
Refer to the exhibit.

What does the Mailbox status relate to?

• A. The connection with the recipient mailbox is established.
• B. The connection with the multimedia system is established.
• C. The connection with the web communication server is established.
• D. The connection with the multimedia database is established.

Answer: A

 

NEW QUESTION 48
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