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IBM A2180-188 Exam Syllabus Topics:

IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

Question 1

A program manager is advising a new client who has begun analyzing process projects to determine which ones should be selected for their first BPM projects. The client presents the diagram below visualizing the projects in terms of their cost/complexity and the value to the company.

What should the program manager advise the client?

A. Immediately pursue projects in the B quadrant because of their high value.
B. Remove projects in C quadrant from the inventory because of high complexity and low value.
C. Consider appetite for BPM as a third axis in this analysis.
D. Redo the business value analysis to ensure customer satisfaction was included.

Question 2

Within a business process application, access to business data in other systems is accomplished via:

A. connection lines between Business Process Definition (BPD) activities.
B. integration service.
C. exposed process variables.
D. tracking points

Question 3

Key Performance Indicators (KPIs) are used by the process owner and stakeholders to:

A. measure the operations within a process.
B. determine the source of business data in the process.
C. notify stakeholders when a threshold is violated.
D. reward participants for superior performance in the process.

Question 4

The following is an example of a user story: s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the?s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the recruiter so that he/she can call the candidate. If I decided to hire the candidate, I need to open an MS Word template and draft an offer for employment? What feedback should the program manager give on the user story?

A. It is poorly written user story because it documents what the user needs to do.
B. It is a poorly written user story because it specifies implementation details.
C. It is a good user story because it maintains a clear definition of what the hiring manager needs to accomplish and why.
D. It is a good user story because it leaves out all implementation details as to how the work will actually get done.

Solutions: