Learn with Salesforce : NP-Con-102 training material for 100% pass

Updated: Sep 18, 2026

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Salesforce NP-Con-102 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Nonprofit Cloud Consultant (NPC)
Exam Number:NP-Con-102
Passing Score:64%
Real Exam Qty:60-65
Available Languages:Japanese, English
Certificate Validity Period:Does not expire
Related Certifications:Salesforce Certified Administrator
Exam Price:USD 200
Exam Duration:105 minutes
Exam Format:Multiple Select, Multiple Choice
Sample Questions:Salesforce NP-Con-102 Sample Questions
Exam Way:Online proctored exam or onsite testing center
Pre Condition:Salesforce Certified Administrator certification is required
Official Syllabus URL:https://help.salesforce.com/s/articleView?id=005298958&language=en_US&type=1

Salesforce NP-Con-102 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Solution Design32%- Business Process Alignment
  • 1. Align nonprofit workflows with platform features
  • 2. Map customer requirements to data models
- Nonprofit Cloud Architecture
  • 1. Assess third-party application options
  • 2. Evaluate Salesforce Nonprofit Cloud solutions
  • 3. Recommend Salesforce Platform capabilities
- Industries Common Features
  • 1. Recommend OmniStudio usage
  • 2. Use Action Plans and Dynamic Assessments
  • 3. Configure Data Processing Engine
Topic 2: Integration and Data Management20%- Data Management
  • 1. Manage duplicate records
  • 2. Import and cleanse nonprofit data
  • 3. Apply data governance strategies
- System Integration
  • 1. Recommend API and middleware solutions
  • 2. Integrate external nonprofit systems
Topic 3: Nonprofit Implementation Strategy11%- Implementation Project Management
  • 1. Manage project lifecycle activities
  • 2. Align implementation goals with customer outcomes
- Nonprofit Business Processes
  • 1. Understand business value mapping
  • 2. Explain common nonprofit organization requirements
  • 3. Identify nonprofit implementation strategies
Topic 4: Analytics and Reporting15%- Reporting and Dashboards
  • 1. Configure dashboards for stakeholders
  • 2. Build nonprofit-specific reports
- Data Insights
  • 1. Track nonprofit impact measurements
  • 2. Analyze fundraising and program metrics
Topic 5: Nonprofit Cloud Setup22%- Feature Enablement
  • 1. Enable Nonprofit Cloud features
  • 2. Assign permission sets and licenses
- Program and Case Management
  • 1. Set up case management functionality
  • 2. Configure program management
- Stakeholder Management
  • 1. Configure address management
  • 2. Manage relationship objects
  • 3. Configure person accounts

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

Question #1

The admin at a nonprofit is implementing Salesforce Shield in its org to enable field platform encryption.
What are three NPSP considerations when implementing Shield Platform Encryption? (Choose 3)

  • A. The NPSP MergeContacts list button on Contact list views will fail if the Contact Name is encrypted.
  • B. NPSP Data Import is unable to perform Custom Unique Id matching on Accounts and Contacts with an encrypted field.
  • C. Fields on the NPSP Address object can be encrypted, but encryption is unavailable for address fields on the Account and Contact object.
  • D. The NPSP Data Import object supports encryption of all fields in the import batch.
  • E. If the Role Name field is encrypted on the NPSP Partial Soft Credit object, the nightly Soft Credit rollups fail.
Reveal Solution  Discussion  0

Correct Answer: A,B,E  🗳️

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Question #2

A nonprofit organization wants to customize the Gift Entry process in Nonprofit Cloud. Which features can be cloned and used in place of the standard version?

  • A. Fundraising Invocable Actions
  • B. Fundraising Flows
  • C. Fundraising Lightning Web Components
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #3

A nonprofit organization plans to use Program and Case Management to track its substance abuse services.
When the Case Managers log in, they cannot see any of the Program and Benefit records that have been set up. What should the organization do to resolve the issue?

  • A. Assign the Outcome Management permission set to the users.
  • B. Assign the Advanced Program Management permission set to the users.
  • C. Mark all the Program and Benefit records as Active.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #4

A consultant is working on a data migration to NPSP that includes tens of millions of records across many objects. The migration needs to take place over a weekend to minimize system downtime. What should the consultant recommend?

  • A. NPSP Data Import
  • B. Bulk API
  • C. SOAP API
  • D. Data Import Wizard
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #5

The program manager of an after-school program wants to pull a report that shows all students in the program and their primary parent/guardian with the parent/guardian's cell phone and email. The nonprofit is using NPSP. Which custom report type should the consultant use to create the report?

  • A. Contacts with or without Relationships
  • B. Service Participants with or without Program Engagement
  • C. Contacts with or without Service Participants
  • D. Program Engagements with or without Household Account3
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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