Learn with Microsoft : MS-100 training material for 100% pass

Updated: Sep 02, 2026

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Skills Outline (Exam Topics)

To increase your chances of passing Microsoft MS-100 at the first attempt, you need to have a good comprehension of the exam topics, which are the following:

  • Planning Office 365 Workloads and Applications

    This topic requires the students’ skills in planning for Office 365 workload deployment (including defining hybrid requirements; planning data flow and interconnection for each workload; planning for Microsoft 365 workload interconnection; plan migration approach for workloads; preparing workloads for upcoming migrations and deployments) as well as planning Microsoft 365 Apps deployment (including planning for Office for the web; planning for Microsoft 365 Apps for an enterprise; handling Office software downloads; planning Microsoft 365 Apps for enterprise deployment, etc.).

  • Managing User Identity Roles

    Here the examinees should know how to develop an identity approach (in particular, assess synchronization requirements; evaluate identity management requirements; assess authentication requirements); plan identity synchronization using Azure AD Connect (in particular, develop directory synchronization; execute directory synchronization using Azure endpoints, federation services directory services); handle identity synchronization with the help of Azure AD (in particular, check Azure AD Connect Health; handle manage Azure AD Connect synchronization; customize object filters; customize password sync; execute multi-forest AD Connect scenarios).

    Additionally, the candidates need to possess skills in handling Azure AD identities (including planning Azure AD identities; executing self-service password reboot for Azure AD; handling access reviews; handling product licenses, groups, users, passwords) as well as handling user roles (including planning user roles; allocating roles in workloads; customizing administrative accounts; customizing RBAC in Azure AD; assign admin rights; handle manage admin roles; plan compliance and security roles for Microsoft 365).

  • Designing and Implementing Microsoft 365 Services

    Within this objective, the test takers need to demonstrate that they have the competency in managing domains (this includes adding and customizing extra domains; customizing user identities for a new domain name; developing configuration for a domain name; setting a major domain name; verifying a custom domain); planning Microsoft 365 implementation (this includes planning for Microsoft 365 on-premises infrastructure as well as planning identity authentication and solution); planning migration of data and users (this includes determining what data is to be migrated; defining mailboxes and users that are to be migrated; planning migration of on-prem groups and users; importing PST Files).

    In addition, the applicants should be proficient in setting up Microsoft 365 subscription and tenancy (customizing tenant and subscription roles as well as workload settings; assessing Microsoft 365 for an enterprise; planning and developing tenant; updating current subscriptions to Microsoft 365; monitoring license allocations) and handling Microsoft 365 tenant and subscription health (handling service health alerts; developing and handling service requests; developing inbound service health response plan; customizing and reviewing reports, such as OMS, BI, Microsoft 365 reporting; scheduling and assessing compliance and security reports; scheduling and assessing utilization metrics).

  • Managing Authentication and Access

    This entails one’s skills in managing authentication (in particular, developing an authentication approach; customizing authentication; applying an authentication approach; handling and monitoring authentication); applying Multi-Factor Authentication (in particular, developing an MFA solution; customizing MFA for users and apps; administering MFA and reporting MFA utilization); customizing application access (in particular, customizing application registration within Azure AD; customizing Azure AD application proxy; uploading apps of enterprise in Azure AD); executing access for Microsoft 365 workloads outside users; developing guest accounts; developing solutions for outside access; handling the outside collaboration settings).

What topics are covered in the Microsoft MS-100 certification exam?

The MS-100 certification exam requires you to be familiar with the following areas:

  • Enabling business intelligence and other business process improvements. Completion of this objective means you will be able to create dashboards, charts, and other solutions for your business.

  • Implementing security in your customizations and integrations, as well as deploying those customizations and integrations into production environments; implementing Microsoft Dynamics AX security features in customizations; deploying customizations into production environments.

  • Installing, configuring, managing Microsoft Dynamics AX, including how to implement a training program for staff who administer the system. Completion of this section also demonstrates experience in designing solutions for Microsoft Dynamics CRM.

  • Testing customizations and integrations to make sure they function as expected in the real world. Identity management topics are also included here. Connectivity between Microsoft Teams and Microsoft Dynamics CRM is part of this objective.

  • Administering aspects of your MS Dynamics AX implementation, such as the training and support staff required, and maintaining your server environment. Migration of data from Microsoft Dynamics AX to MS Dynamics CRM is covered here, too.

  • Troubleshooting issues with Microsoft Dynamics AX and related tools. Connectivity to other applications, services, and networks is also covered here. The average handling time required for a support request to be addressed is also included in this objective.

  • Designing customizations that integrate seamlessly with MS Dynamics CRM for maximum business value to that organization's customers or clients or end-users of MS Dynamics AX software solutions.

  • Designing integrations between Microsoft Dynamics CRM and other applications or services; deployment of those integrations into production environments; enabling user access to those applications or services once they are installed on the server.

Microsoft MS-100 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft 365 Identity and Services
Exam Number:MS-100
Exam Format:Case Study, Drag and Drop, Multiple Response, Multiple Choice, Scenario-based Questions
Exam Price:$165 USD
Available Languages:English, Spanish, Portuguese (Brazil), Korean, Japanese, Chinese (Simplified), French, German
Exam Duration:150 minutes
Passing Score:700/1000
Certificate Validity Period:Certification renewal required annually (current Microsoft policy); Exam retired on 2023-09-30
Real Exam Qty:40-60
Related Certifications:Microsoft 365 Certified: Enterprise Administrator Expert
Sample Questions:Microsoft MS-100 Sample Questions
Exam Way:Online proctored exam or test center delivery through Pearson VUE
Pre Condition:No formal prerequisite to take the exam. To earn Microsoft 365 Certified: Enterprise Administrator Expert, candidates also needed a qualifying associate-level certification and MS-101 exam.
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/m365-administrator-expert/

What Is Microsoft MS-100 for?

The Microsoft MS-100 exam is one of the two qualifying tests required for earning the Microsoft 365 Certified: Enterprise Administrator Expert certification. This expert-level certificate allows an IT professional to gain and validate the latest skills needed for an administrator role. It is amongst the best role-based jobs and equips the test-taker with knowledge related to planning, implementation, and product monitoring. The second test one should pass to get accredited is MS-101 that focuses on the security and mobility of Microsoft 365.

Reference: https://www.microsoft.com/en-us/learning/exam-ms-100.aspx

Microsoft MS-100 Exam Syllabus Topics:

SectionWeightObjectives
Deploy and Manage a Microsoft 365 Tenant15-20%- Plan and Implement a Microsoft 365 Tenant
  • 1. Plan migration strategies
  • 2. Plan tenant architecture
  • 3. Configure subscriptions and tenant settings
  • 4. Manage domains
- Monitor Microsoft 365 Tenant Health
  • 1. Manage support requests
  • 2. Monitor service health
  • 3. Monitor tenant performance
Manage Access and Authentication20-25%- Plan and Implement Application Access
  • 1. Implement single sign-on
  • 2. Configure enterprise applications
  • 3. Manage application permissions
- Plan and Implement Secure Access
  • 1. Manage external access
  • 2. Configure conditional access
  • 3. Implement identity protection
- Plan and Implement Authentication
  • 1. Manage password policies
  • 2. Configure authentication methods
  • 3. Implement multi-factor authentication
Plan and Manage User Identity and Roles30-35%- Plan Identity Synchronization
  • 1. Design identity strategy
  • 2. Plan Azure AD Connect deployment
- Implement and Manage Identity Synchronization
  • 1. Manage synchronization operations
  • 2. Configure Azure AD Connect
- Plan and Manage Roles
  • 1. Implement role-based access control
  • 2. Configure administrative roles
- Plan and Manage Azure AD Identities
  • 1. Manage self-service features
  • 2. Manage guest accounts
  • 3. Manage users and groups
Plan Microsoft 365 Workloads and Applications20-25%- Plan and Implement Exchange Online Deployments
  • 1. Configure mail flow
  • 2. Plan Exchange Online migration
- Plan and Implement SharePoint Online, OneDrive, and Microsoft Teams
  • 1. Plan SharePoint Online deployment
  • 2. Plan Microsoft Teams infrastructure
  • 3. Configure OneDrive for Business
- Plan Microsoft Power Platform Integration
  • 1. Integrate Power Platform services
  • 2. Manage connectors and environments
- Plan and Implement Microsoft 365 Apps Deployment
  • 1. Manage update channels
  • 2. Deploy Microsoft 365 Apps

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