Learn with Infosys : IY0-120 training material for 100% pass

Updated: Sep 14, 2026

No. of Questions: 100 Questions & Answers with Testing Engine

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Understanding technical and functional aspects of Planning

The following will be discussed in INFOSYS IY0-120 exam dumps:

  • Describe how Watson OpenScale addresses a portion of the difficulties engaged with overseeing
  • Describe how to approve clients for various componentsof UI
  • Identify the alternatives for verifying clients
  • Understand the utilization of Bearer Tokens
  • Describe how to review for PII and delicate information
  • Describe how to guarantee neighborhood stockpiling is encrypted
  • Describe how to oversee information heredity
  • Explain how to design SSO
  • Explain how to utilize custom SSL or TLS authentications

Infosys IY0-120 Exam Overview:

Certification Vendor:Infosys
Exam Name:Infosys 120-minute Certification
Exam Number:IY0-120
Certificate Validity Period:Lifetime / No Expiry
Exam Format:Multiple Choice, Multiple Response
Passing Score:500 / 72%
Exam Duration:90-120
Available Languages:English
Real Exam Qty:45-60
Exam Price:$400 USD
Recommended Training:Infosys Official Learning Portal
Exam Registration:Pearson VUE Registration
Exam Way:Onsite at Pearson VUE authorized test centers / Online proctored
Pre Condition:No formal prerequisites; basic IT service management knowledge recommended

How to book the Infosys IY0-120

These are following steps for registering the Infosys IY0-120:

  • Step 1 : Signup/Login to Infosys account
  • Step 2 : Search for Certifications Exam
  • Step 3 : Select Date and Center of examination and confirm with payment

Infosys IY0-120 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Solution & Operational Knowledge20%- Solution Design Principles
  • 1. Implementation & Support
    • 2. Assessment & Planning
      - Industry Best Practices
      • 1. Operational Excellence
        • 2. Performance Monitoring
          Topic 2: Service Processes & Functions25%- Roles and Responsibilities
          • 1. Process Owners, Managers, and Practitioners
            • 2. Stakeholder Management
              - Core ITIL Processes
              • 1. Service Level Management
                • 2. Incident Management
                  • 3. Problem Management
                    • 4. Change Management
                      Topic 3: IT Service Management Fundamentals30%- ITIL Framework Overview
                      • 1. Service Design
                        • 2. Continual Service Improvement
                          • 3. Service Strategy
                            • 4. Service Operation
                              • 5. Service Transition
                                - Service Lifecycle Concepts
                                • 1. Introduction to Service Management
                                  • 2. Key Principles and Objectives
                                    Topic 4: Technology & Architecture25%- IT Infrastructure Concepts
                                    • 1. Data Management & Governance
                                      • 2. Cloud and Virtualization Basics
                                        • 3. ETL and Business Intelligence
                                          - Platform Fundamentals
                                          • 1. Containerization & OpenShift
                                            • 2. Security & Compliance

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