Learn with SAP : C_TCRM20_60 training material for 100% pass
Updated: Aug 17, 2026
No. of Questions: 100 Questions & Answers with Testing Engine
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SAP C_TCRM20_60 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - CRM Fundamentals with SAP CRM 2007 (CRM 6.0) |
| Exam Number: | C_TCRM20_60 |
| Passing Score: | 65% |
| Available Languages: | English, German, French, Spanish |
| Related Certifications: | SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 (C_TCRM20_70) SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 (C_TCRM20_71) |
| Exam Price: | USD 500 - USD 750 (regional variation) |
| Exam Format: | Multiple Choice, Multiple Response |
| Real Exam Qty: | 80-100 |
| Certificate Validity Period: | Retired, no longer active |
| Exam Duration: | 180 minutes |
| Recommended Training: | CR100 - Basic Customizing in SAP CRM TCRM10 - CRM Fundamentals I TCRM20 - CRM Fundamentals II |
| Exam Registration: | SAP Training & Certification Shop |
| Exam Way: | Proctored at SAP authorized test centers or online proctoring (when active) |
| Pre Condition: | No mandatory prerequisites; recommended basic knowledge of SAP CRM and business processes |
| Official Syllabus URL: | https://training.sap.com |
SAP C_TCRM20_60 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: CRM Business Scenarios | 15% | - Interaction Center - Marketing Management - CRM Analytics & Reporting |
| Topic 2: Basic Configuration & Customizing | 10% | - User Interface Configuration - Determination Procedures - Basic Customizing Settings |
| Topic 3: Master Data | 15% | - Business Partner - Condition & Pricing Data - Product Master |
| Topic 4: CRM Middleware & Integration | 15% | - Data Exchange & Initial Load - Middleware Architecture - BDoc & Error Handling |
| Topic 5: CRM Overview & Architecture | 20% | - SAP CRM Solution Architecture - Organizational Structure - Navigation & User Interface |
| Topic 6: CRM Business Transactions | 25% | - Sales Transactions - Activity Management - Service Transactions |
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