Learn with SAP : C-FSM-2601 training material for 100% pass
Updated: Aug 17, 2026
No. of Questions: 68 Questions & Answers with Testing Engine
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SAP C-FSM-2601 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified - SAP Field Service Management |
| Exam Number: | C_FSM_2601 |
| Exam Price: | $200 USD |
| Certificate Validity Period: | Valid indefinitely; requires annual stay-certified assessment |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 68 |
| Passing Score: | 60% |
| Exam Format: | Multiple Choice, Scenario-based |
| Available Languages: | English |
| Recommended Training: | C4H520 SAP Field Service Management SAP Learning Journey: SAP Field Service Management |
| Exam Registration: | Pearson VUE SAP Certification Hub |
| Sample Questions: | SAP C-FSM-2601 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended knowledge of field service processes and SAP FSM fundamentals |
| Official Syllabus URL: | https://learning.sap.com/certification/sap-certified-application-associate-sap-field-service-management |
SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integrations | <8% | - Integration with SAP and third-party systems - End-to-end integration scenarios |
| Topic 2: Customer Self-Service | <8% | - Service request creation and execution - Self-service portal and process flow |
| Topic 3: Mobile SAP Field Service Management Application | 11% - 20% | - Features and capabilities of mobile app - Accept, execute, and close service calls |
| Topic 4: Smartforms | 8% - 12% | - Features and use cases of Smartforms - Create and manage Smartform templates |
| Topic 5: Master Data Management | <10% | - Components and data model of MDM - Create, maintain, and integrate master data |
| Topic 6: Crowd Workforce | <8% | - Manage crowd workforce assignments - Concept and benefits of Crowd Service |
| Topic 7: Architecture and Administration | 11% - 20% | - Company settings, permissions, and business rules configuration - Architectural components of SAP FSM |
| Topic 8: Planning and Dispatching | 11% - 20% | - Features of planning and dispatching module - Create, assign, and manage service calls and resources |
| Topic 9: Analytics and Reports | <10% | - Generate and interpret reports for decision-making - Access and use reporting tools |
SAP Certified - SAP Field Service Management Sample Questions:
1. A job requiring multiple technicians can be planned/assigned by using the features 'Supporting Technician', 'Teams', or 'Crews'. True or false?
Choose the correct answer.
A) False
B) True
2. The Service Workflow guides a dispatcher in the process from creating to dispatching and closing service orders.
Choose the correct answer.
A) False
B) True
3. Which statements are true with regards to the difference between online and offline reports?
There are three correct answers.
A) The data required for an offline report can be read from either the FSM Cloud or from the FSM mobile app.
B) Online reports are generated in the FSM cloud and returned to the client (mobile or web).
C) Offline reports are generated by the mobile device without needing a data connection to the FSM cloud.
D) All data required for an online report is read from the FSM cloud.
4. Which of the following is not a crowd role?
Choose the correct answer.
A) Partner Admin/Manager
B) Partner Technician
C) Crowd Owner
D) Service Customer
5. How can smartform instances be created?
There are three correct answers.
A) By the customer in the FSM Self Service application
B) Automatically by a business rule
C) Manually by a dispatcher on the Field Service Management web UI
D) Manually by a technician on a mobile app
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: B,C,D | Question # 4 Answer: D | Question # 5 Answer: B,C,D |
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