Learn with Apple : 9L0-005 training material for 100% pass
Updated: Jun 01, 2026
No. of Questions: 85 Questions & Answers with Testing Engine
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Apple Desktop Service Certification Sample Questions:
1. When setting up a minimal system using the component isolation technique, you start with only the components necessary to _____.
A) hear a boot chime and/or see a flashing question mark on a display
B) boot the system into Mac OS 9
C) boot the system into Open Firmware diagnostics
D) boot the system into Mac OS X
2. Which of the following is NOT one of the steps of the Apple-recommended troubleshooting process?
A) Run diagnostics
B) Verify problem
C) Try quick fixes
D) Clean plastics
E) Verify repair
3. A customer claims that her Mac mini, with an AirPort Extreme card installed, cannot connect to her AirPort Express network at home. Her configuration includes an Apple Cinema Display resting on top of the Mac mini, and a functioning AirPort Express Base Station 20 feet away. Which of the following choices is the most likely cause of this problem?
A) The Mac mini must be upgraded to Mac OS X v10.4.7 first.
B) The AirPort Express Base Station is not compatible with the Mac mini.
C) AirPort reception is affected by the display on top of the Mac mini.
D) The AirPort Express Base Station is too far away.
4. Which of the following combination of Drive Module Status Lights and Drive Module Activity Lights should you look for before you can safely remove a module from an Xserve G5?
A) Status light ON, activity Light OFF
B) Status light OFF, activity light ON
C) Both lights OFF
D) Both lights ON
5. You have replaced the video card in a Power Mac G5. In what THREE ways should you test the repair before returning the system to the customer? SELECT THREE
A) Verify that the original symptom is resolved.
B) Leave the computer on overnight.
C) Verify that no new symptoms have occurred.
D) Run all Apple Service Diagnostic tests for the Power Mac G5.
E) Start up the computer in Target Disk Mode to test the internal hard drive.
F) Run Apple Service Diagnostic video tests for the Power Mac G5.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: A,C,D |
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