Learn with Avaya : 3306 training material for 100% pass
Updated: Aug 25, 2026
No. of Questions: 65 Questions & Answers with Testing Engine
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Avaya 3306 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Exam |
| Exam Number: | 3306 |
| Real Exam Qty: | 65 |
| Exam Duration: | 110 minutes |
| Available Languages: | English |
| Related Certifications: | Avaya Certified Implementation Specialist (ACIS) |
| Exam Format: | Multiple Choice |
| Sample Questions: | Avaya 3306 Sample Questions |
| Exam Way: | Typically delivered through authorized Avaya/Pearson VUE testing centers; availability of online delivery depends on Avaya certification policies. |
| Pre Condition: | No mandatory prerequisite officially specified; intended for professionals implementing and maintaining Avaya Contact Recording and Avaya Quality Monitoring solutions. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3306 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Contact Recording | - Architecture and Components
|
| Topic 2: Avaya Quality Monitoring | - Troubleshooting
|
Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:
Question 1
A technician is configuring the Avaya Contact Recording to work in a CS1000 environment with multi-DN recording.
To support multi-DN recording, what is the minimum release of software on the CS1000 and Avaya Aura@ Contact Center?
A. CS1000E Release 6.0 and Contact Center Manager Server (CCMS) 7.0
B. CS1000E Release 7.0 and Contact Center Manager Server (CCMS) 6.0
C. CS1000E Release 4.5 and Avaya Aura@ Contact Center 6.2
D. CS1000E Release 5.5 and Avaya Aura@ Contact Center 6.2
Question 2
Prior to starting to delete the calls from the calls partition, by default what is the free space that the disk manager will attempt to keep free on the calls partition?
A. 1 MB
B. 100 MB
C. 1 GB
D. 500 MB
Question 3
Which reports provides a summary of the current configuration of the Avaya Quality Monitoring system?
A. Configuration Report - > System Report -> Block Monitor Report
B. Additional -> Custom Events -> System Administration Report
C. Configuration Report - > System Report -> System Configuration Report
D. Additional -> Custom Events -> Activity Report
Question 4
For Avaya Quality Monitoring, what is the name of the Microsoft SQL database that needs to be backed up?
A. Verint database
B. Wware database
C. Avaya_QM database
D. Witness database
Question 5
Your customer is asking questions about the reliability of their new Avaya Contact Recording system. They have only one physical recorder.
As far as reliability is concerned, which two options would be available for your customer? (Choose two)
A. The operating system and call database should be RAID 1 and the recording storage area should be RAID 5
B. Use any backup software to back up the system daily
C. Record calls directly to a tape drive
D. Record calls directly to a network attached storage (NAS)
E. Use a fault tolerant Storage Area Network (SAN)
Solutions:
| Question 1 Answer: A | Question 2 Answer: C | Question 3 Answer: C | Question 4 Answer: D | Question 5 Answer: A,E |
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