Learn with Avaya : 6402 training material for 100% pass
Updated: Oct 22, 2026
No. of Questions: 63 Questions & Answers with Testing Engine
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Instantly download 6402 valid practice questions for easy pass
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Avaya 6402 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office Implementation 6402 Exam |
| Exam Number: | 6402 |
| Exam Duration: | 60-90 |
| Available Languages: | English |
| Passing Score: | 70% |
| Related Certifications: | Avaya IP Office Administration Avaya Certified Implementation Specialist (ACIS) - IP Office |
| Exam Format: | Multiple Choice, Scenario-based questions |
| Certificate Validity Period: | 2 years |
| Sample Questions: | Avaya 6402 Sample Questions |
| Exam Way: | Typically online proctored or authorized test center delivery depending on region |
| Pre Condition: | Recommended knowledge of basic IP networking and telephony concepts; familiarity with Avaya IP Office fundamentals is advised. |
Avaya 6402 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: User and Extension Management | - User provisioning and administration
|
| Topic 2: Installation and Initial Configuration | - System setup and commissioning
|
| Topic 3: Voicemail and Messaging | - Voicemail Pro configuration
|
| Topic 4: IP Office System Architecture | - IP Office components and deployment models
|
| Topic 5: Maintenance and Troubleshooting | - System monitoring and diagnostics
|
| Topic 6: Trunking and Connectivity | - SIP and PSTN configuration
|
Avaya IP Office Implementation Sample Questions:
What is the maximum number of Combo cards supported in the IP500v2 unit?
- A. 8
- B. 2
- C. 1
- D. 6
Correct Answer: B 🗳️
In the exhibit, the User Profile for Amy Clement shows button programming. All buttons have a small lock that appears to the left of the button. What does the lock indicate?
- A. The buttons ate unavailable to users setas Basic Worker.
- B. The buttons can be changed or configured by the user.
- C. The buttons only appearwhen the useris set to be a Public User.
- D. The buttons have been programmed within User Rights.
Correct Answer: D 🗳️
Which hunt group supports Forward Hunt Group Calls?
- A. Collective
- B. Collective Call Waiting
- C. Longest Waiting
- D. Sequential
Correct Answer: D 🗳️
IP Office 500V2 with a System SD card offers Embedded Voicemail.
What is the maximum storage capacity for voicemails?
- A. 15 hours
- B. 20 hours
- C. 40 hours
- D. 25 hours
Correct Answer: A 🗳️
A customer engages some sales reps who are only in the office occasionally. They will share the same telephone. Which user profile will you configure for this scenario?
- A. Remote Manager
- B. Hot Desk User
- C. Standard User
- D. No User
- E. Agent
Correct Answer: B 🗳️
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