Learn with Avaya : 3000.2 training material for 100% pass
Updated: May 29, 2026
No. of Questions: 103 Questions & Answers with Testing Engine
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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. A customer dials 9 to access an outside line on their system. They are reporting a problem when attempting to use the call log feature on their IP Phones where the 9 is not being dialed, so these calls are failing to complete. What should be done to resolve this issue?
A) This is not supported on Avaya IP phones.
B) Add a 9 to the prefix field on the line form of the outgoing trunks.
C) Add a Short Code to the User for secondary Dial tone.
D) Add an extra 9 in the telephone number field of the ARS Short Code.
2. Secure Digital (SD) card commands can be invoked from which three sources? (Choose three.)
A) VoiceMail Pro Client
B) IP Office System Monitor
C) IP Office Manager
D) Avaya phones
E) System Status Application (SSA)
3. What is the correct sequence that you must configure on VoiceMail Pro for the customer to check a third-party database if the incoming CLI number is a registered user or not?
A) you cannot check against incoming CLI
B) Database Open Action, Database Get Data Action, Database Execute Action and Database Close Action
C) Variable Routing Action on Telephony Actions
D) Database Open Action, Database Execute Action, Database Get Data Action and Database Close Action
4. A company just added another hunt group called Sales with several IP phone users as members of the hunt group. All incoming calls go to the day time auto attendant in VoiceMail Pro called DayA A . Incoming calls are starting to have problems with transfers within VoiceMail Pro. When creating a case with Avaya Support, what information should be gathered?
A) Provide Avaya with debugview trace, monitor trace, latest configuration, and detailed description of the issue.
B) Provide Avaya with hardware platform and version of code, monitor trace, and description of the issue.
C) Provide Avaya with voicemail call flow database, debugview trace, latest configuration, monitor trace, and a detailed description of the issue.
D) Provide Avaya with voicemail call flow database, detailed description of the issue, latest configuration, hardware platform, and version of code.
5. For what is the "Primary Trans. IP Address" on LAN2 used?
A) Assign more than one IP address to the interface.
B) A backup destination IP Address in case the main address is not accessible.
C) Forward incoming IP packets without a service or session to the address if defined.
D) Define the default gateway to the interface.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C,D,E | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: C |
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