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Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

1. Which of the following are benefits of open-ended questions? (Choose two)

A) Open-ended questions help you develop an initial understanding of your prospect's business issues and problems.
B) Open-ended questions demonstrate to your prospect that you're interested in learning about their business.
C) Open-ended questions generate detailed and complete information on a prospect's problem areas.
D) Open-ended questions demonstrate to your prospect that you understand his business.

2. Which communication products support analog trunking? (Choose two)

A) Avaya IP Office
B) CISCO UCM 500
C) Alcatel-Lucent OmniPCX Office
D) Digium AsteriskNow

3. What are the disadvantages of CISCO UCM 500 against Siemens HiPath OpenOffice? (Choose two)

A) The proprietary operating system of UCM 500 is less accessible to third-party applications than HiPath OpenOffice with LINUX.
B) The scalability of CISCO UCM 500 is limited to 48 lines as compared to the scalability of HiPath OpenOffice, which is 50 to 150 lines.
C) CISCO UCM 500 depends on SpectraLink for WLAN as compared to the integrated WLAN solutions on HiPath OpenOffice.
D) UCM 500 supports upto 16 sites as compared to HiPath OpenOffice's support for 64 sites.

4. Which best describes the GSM integration capabilities of the Siemens HiPath solution?

A) Users can dial into the office system by using their mobile device and connect only to mobile phones that use the same mobile network.
B) Users can dial into the office system by using their mobile device when they are on the road, be securely authenticated, and then get a dial tone so that they can make calls from the office system.
C) Users can dial into the office system by using their mobile device and then transfer the call to any other phone number without any authentication.
D) Users can dial into the office system by using their mobile device, log on to the intranet, and then make free calls through any instant messaging application.

5. How does HiPath Xpressions Compact Mobility help reduce cost of supporting mobile workers?
(Choose two)

A) Through its Call Me! feature, it allows external calls from the mobile worker to be originated by HiPath 3000 rather than the cell phone.
B) It helps retrieve voice mail messages free of cost.
C) It provides intelligent, group-based routing of voice calls as well as email and web call-back requests.
D) Through its One Number feature, it allows employees to give their customers just a standard office phone number.

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