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Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:

1. In Cisco Unified Presence, status can be derived from which two events? (Choose two.)

A) opening a web page
B) user selecting "Do Not Disturb"
C) client login
D) user connecting a headset

2. Which troubleshooting tool is used to check and verify the individual modules in the Cisco Unified Presence server?

A) Cisco Unified Presence System Troubleshooter
B) Cisco Unified Presence Monitoring Tool
C) Cisco Unified Presence Viewer
D) Cisco Unified Real Time Monitoring Tool

3. Which application helps the Sales team take orders by collecting information from callers with a series of recorded questions and answers?

A) Interview Handler
B) Call Routing
C) Directory Handler
D) IVR Option
E) Call Handler

4. In Cisco Unity Connection, a user uses an Integrated Messaging Access Protocol client, such as ViewMail, to record, send, and forward voice messages to another user. Which system feature is used to map the sender and the recipient of the message to the correct user?

A) Simple Mail Transfer Protocol proxy address
B) external service accounts
C) mailbox storage settings and administration
D) message notification
E) greetings and caller input
F) distribution lists

5. Which codec is supported in Cisco Unity Express?

A) Q.850
B) Q.2931
C) G.711
D) Q.931
E) G.721
F) G.729

Solutions: