Learn with IBM : 000-010 training material for 100% pass
Last Updated: Aug 31, 2026
No. of Questions: 118 Questions & Answers with Testing Engine
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IBM 000-010 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Incident and Problem Management | 25% | - Integration with monitoring tools - Problem identification and root cause analysis - Incident lifecycle and processes |
| Topic 2: Tivoli Service Management Overview | 20% | - Business value and use cases - IT Service Management concepts - Tivoli Service Management architecture |
| Topic 3: Solution Implementation and Integration | 15% | - Basic administration and maintenance - Integration with other Tivoli products - Deployment planning |
| Topic 4: Service Level Management | 15% | - Performance reporting and compliance - SLA definition and monitoring |
| Topic 5: Change and Configuration Management | 25% | - Asset and service dependency mapping - Change management workflow - Configuration Management Database (CMDB) |
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