Learn with Salesforce : Slack-Admn-201 training material for 100% pass

You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.
The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.
Which TWO steps should you take to allow the customer support team to create the workflow?

• A. Enable Workflow Builder and webhooks in Workflow Builder.
• B. Enable a policy that allows any user role to utilize steps from installed apps when using Workflow Builder.
• C. Add members of the customer support team as App Managers under workspace App Management settings.
• D. Add a Workflow creation policy to allow "Everyone, except Guests" to create workflows in your Enterprise Grid.
• E. Enable channel email addresses to forward support emails to their dedicated channel.

Your Slack Governance Support model includes a group of people designated as Workspace Admins to distribute the workload.
What is a key benefit of setting up a user group for the Workspace Admins?

• A. Any @mention of the Workspace Admin user group will notify all of the group members, allowing any Slack member to send questions to the group.
• B. People that the team works with in Slack Connect can be added to the user group in order to work more closely with the Workspace Admins on certain issues.
• C. Any Enterprise Grid member can @mention the user group from any workspace within the Enterprise Grid org to send a notification to all of the user group members.
• D. Any Slack member by default can add themselves to the Workspace Admin user group to follow along with their activities.

You are Workspace Admin of a small but fast-growing organization on Slack's Free plan.
You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs.
Which Slack feature and plan will suit this need?

• A. SAML single sign-on (SSO) and identity provider (IdP) groups on the Slack Business+ plan
• B. Google Workspace single sign-on (SSO) and user groups on the Slack Pro plan
• C. Mandatory two-factor authentication (2FA) on the Slack Free plan
• D. Mandatory SAML single sign-on (SSO) and identity provider (IdP) groups on Slack Enterprise Grid

You're an Org Owner at a 10,000-person company that uses Slack across the organization.
In a recent feedback survey, employees have expressed frustrations about silos, lack of transparency, and difficulty locating information.
IT leadership asks you to provide metrics that can be tracked over the course of the next year to measure progress toward increasing transparency.
What type of data would you recommend the team track?
(Select the best answer.)

• A. Number of weekly active members (i.e., active in the last 7 days)
• B. Percentage of message engagement in org-wide announcements channels in the last six months
• C. Percentage of messages viewed in public channels vs. in private channels and direct messages (DMs)
• D. Number of multi-workspace channels across the organization

Jason, an Org Owner on the Enterprise Grid plan, wants to enable additional mobile security features for users who have unmanaged devices.
Which of the following mobile security features is available to Jason?

• A. Restrict access based on IP
• B. Make VPN mandatory
• C. Block Workspace access
• D. Block message copying and the downloads