Learn with Salesforce : Plat-UX-102 training material for 100% pass
Updated: Aug 08, 2026
No. of Questions: 155 Questions & Answers with Testing Engine
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Salesforce Plat-UX-102 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Platform Strategy Designer (Plat-UX-102) |
| Exam Number: | Plat-UX-102 |
| Certificate Validity Period: | Not explicitly defined (Salesforce certifications typically require maintenance via Trailhead maintenance modules) |
| Passing Score: | 70% |
| Related Certifications: | Salesforce Certified UX Designer Salesforce Certified Experience Cloud Consultant Salesforce Certified Platform Administrator |
| Exam Format: | Multiple choice, Scenario-based questions |
| Exam Price: | $200 USD (varies by region) |
| Real Exam Qty: | 60 scored questions + up to 5 unscored questions |
| Available Languages: | English, Japanese |
| Exam Duration: | 105 minutes |
| Recommended Training: | Salesforce Strategy Designer Trailmix (Trailhead) Platform Strategy Designer Prep Path |
| Exam Registration: | Salesforce Certification Registration Salesforce Webassessor Scheduling |
| Sample Questions: | Salesforce Plat-UX-102 Sample Questions |
| Exam Way: | Proctored online exam or onsite testing center |
| Pre Condition: | Recommended 3+ years experience in strategy design or UX/product roles and 1–2 years experience on Salesforce Platform |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/strategydesigner |
Salesforce Plat-UX-102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Intangible Deliverables | - Stakeholder alignment
|
| Tools and Artifacts | - Co-creation methods
|
| Value Design | - Strategic direction
|
Salesforce Certified Platform Strategy Designer Sample Questions:
1. The design team is working on a high-fidelity prototype to create a more enjoyable user experience. The development team is busy and focused on the build, so the design team wants to engage them efficiently.
What is a key reason why they would engage the developer team?
A) To validate technical limitations
B) To provide design feedback
C) To research new features
2. An insurance company has a calc banding process that involves multiple team members, different departments, and many disparate systems Which Salesforce automation tool should a strategy designer recommend to improve business process efficiency?
A) MuleSoft
B) Financial
C) Services Cloud
3. Cloud Kicks' stakeholders da strategy designer to help with their business goal of reducing support costs. After a series of interviews, the designer recommends self-service in Experience Cloud as a way to address the goal.
Which capability should drive self-service in Experience Cloud?
A) Exposing their knowledge base to customers
B) Providing dashboards of orders to customers
C) @ Allowing customers to see their open cases
4. A car company gathers insights from recent buyers that reveal people are not sure whether buying electric vehicles helps the environment. A strategy designer from the car company developed this challenge statement: "How might we make electric car buyers feel confident they are having a positive impact on the environment by choosing our vehicles?" Which business goal is aligned with this challenge statement?
A) Increase online engagement with the company marketing site
B) Increase positive environmental impact brand awareness
C) Increase overall electric vehicle sales by 20% annually
5. Cloud Kicks (CK) wants to drive more business, brand loyalty, and product awareness at its retail partner stores. CK would like to have the ability to effectively run promotions and optimize in-store visits.
Which Salesforce product should be recommended for this business need?
A) Loyalty Cloud
B) Consumer Goods Cloud
C) Marketing Cloud
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |
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