Learn with CompTIA : JK0-802 training material for 100% pass
Updated: Jul 29, 2026
No. of Questions: 993 Questions & Answers with Testing Engine
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CompTIA JK0-802 Exam Overview:
| Certification Vendor: | CompTIA |
| Exam Name: | CompTIA A+ Certification Exam (JK0-802) |
| Exam Number: | JK0-802 |
| Available Languages: | English |
| Passing Score: | 700 (on a scale of 100-900) |
| Exam Price: | Varies by region and academic program (USD; official academic pricing not publicly standardized) |
| Real Exam Qty: | Maximum 90 |
| Related Certifications: | CompTIA A+ Certification |
| Certificate Validity Period: | 3 years (for certifications issued under the Continuing Education program) |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Performance-Based Questions |
| Sample Questions: | CompTIA JK0-802 Sample Questions |
| Exam Way: | Pearson VUE testing centers; academic version available through CompTIA Academy Partner program. |
| Pre Condition: | No formal prerequisite. CompTIA recommended 6-12 months of hands-on experience and passing both JK0-801 and JK0-802 (academic versions) to earn the CompTIA A+ certification. |
| Official Syllabus URL: | https://www.comptia.org/certifications/a |
CompTIA JK0-802 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security | 22% | - Secure computing environments
|
| Topic 2: Mobile Devices | 9% | - Configure mobile operating systems
|
| Topic 3: Troubleshooting | 36% | - Diagnose and resolve operating system issues
|
| Topic 4: Operating Systems | 33% | - Install and upgrade operating systems
|
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
1. The user is having trouble using the mouse. The technician believes a program stopped responding that caused the issue and asks the customer to hold down "Ctrl + Shift + Esc" to verify. Which of the following did the technician launch?
A) MSCONFIG
B) Services
C) Task Manager
D) Control Panel
2. Which of the following can be used to help recover a lost smartphone?
A) Remote support software
B) GPS navigation software
C) Locator application
D) NFC enabled device
3. A technician receives a trouble ticket about intermittent wireless on a user's laptop while they are at home but not at work. Which of the following could be the cause of this issue?
A) While at home, the user is too close to their access point
B) Laptop's wireless is set to only work while at work
C) Encryption is set differently at home then at work
D) Cordless phone is interfering with signal at home
4. A technician has finished replacing the network card in a laptop and has verified full system functionality. Which of the following troubleshooting steps should the technician take NEXT?
A) Document findings, actions, and outcomes
B) Perform a full system backup
C) Re-establish new theory of probable cause
D) Escalate problem to a senior technician
5. A user is installing Windows 7 on a PC with a RAID card. The user has verified all of the cables are connected correctly, but the installation media does not detect any hard drives. Which of the following should the user do to help detect the hard drives?
A) Press F8 when prompted
B) Enable PATA in the BIOS
C) Select load driver
D) Hit the refresh button to force a re-detect
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: C |
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