Learn with CompTIA : JK0-603 training material for 100% pass
Updated: Jul 26, 2026
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CompTIA JK0-603 Exam Overview:
| Certification Vendor: | CompTIA |
| Exam Name: | CompTIA E2C JK0-603 Exam (Remote Support Technician designation pathway) |
| Exam Number: | JK0-603 |
| Passing Score: | 700 (scale 100–900) |
| Related Certifications: | CompTIA A+ Essentials (JK0-601 / 220-601) |
| Exam Duration: | 90 minutes |
| Exam Price: | Approx. $173–$199 USD (historical academic pricing) |
| Real Exam Qty: | 100 |
| Available Languages: | English, German |
| Certificate Validity Period: | Good-for-Life (if earned before Jan 1, 2011) |
| Exam Format: | Multiple-choice, Performance-based / Simulation |
| Recommended Training: | CompTIA Official Study Guides (2006/2007 Edition) |
| Exam Registration: | Pearson VUE (historical) |
| Exam Way: | Computer-based testing (CBT) at authorized test centers; retired August 31, 2010 |
| Pre Condition: | Must pass CompTIA A+ Essentials (JK0-601 / 220-601) to earn full A+ certification |
| Official Syllabus URL: | https://www.comptia.org/certifications/retired-exams |
CompTIA JK0-603 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Remote Support and Communication | 21% | - Documentation and incident management - Remote support technologies and protocols - Communication and professionalism |
| Topic 2: Operating Systems | 21% | - Disk management, file systems, and system utilities - Command-line tools and scripting basics - Windows installation, configuration, and maintenance |
| Topic 3: Networking and Connectivity | 17% | - TCP/IP configuration and troubleshooting - Network types, protocols, and addressing - Wireless and broadband connectivity |
| Topic 4: Operational Procedures | 7% | - Preventive maintenance - Safety and environmental guidelines |
| Topic 5: Hardware and Peripherals | 18% | - Printers and peripheral devices - PC components and upgrades - Laptops and portable devices |
| Topic 6: Security and Troubleshooting | 16% | - System and network troubleshooting methodology - Virus, malware, and system protection - Security best practices and user accounts |
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