Learn with WGU : Information-Technology-Management training material for 100% pass
Updated: Aug 07, 2026
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WGU Information-Technology-Management Exam Overview:
| Certification Vendor: | Western Governors University (WGU) |
| Exam Name: | Information Technology Management |
| Exam Number: | QGC1 |
| Exam Format: | Multiple-choice, Scenario-based |
| Certificate Validity Period: | N/A |
| Available Languages: | English |
| Related Certifications: | Bachelor of Science in Information Technology Management |
| Exam Price: | Included in Tuition |
| Sample Questions: | WGU Information-Technology-Management Sample Questions |
| Exam Way: | Online Proctored Exam |
| Pre Condition: | Prior coursework in general education and business foundations |
| Official Syllabus URL: | https://www.wgu.edu/online-business-degrees/it-information-technology-management-bachelors-program.html |
WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Ethics and Strategy | - Ethics in Technology - Bias and Legal Concerns - Emerging Technologies |
| Information Systems Management | - Map Applications and Information Systems Value - Hardware, Software, and Networking - Information Systems Acquisition and Development |
| Security and Risk Management | - Risk Management and Cybersecurity |
WGU Information Technology Management QGC1 Sample Questions:
1. Which network gives outside users controlled access to internal resources?
A) Local area network
B) Virtual private network
C) Extranet
D) Intranet
2. What does the Information Technology Infrastructure Library (ITIL) provide to organizations in managing IT services?
A) Enforcement of detailed operational controls across departments
B) Promotion of transparency through ethical oversight of services
C) Alignment of processes with external compliance standards
D) Provision of structured guidance for operational considerations
3. What is a method for confirming users' identities?
A) Public key encryption
B) Authorization
C) Authentication
D) Information secrecy
4. Which material in electronic devices poses an environmental hazard?
A) Gold used in connector pins
B) Mercury in displays
C) Aluminum in casings
D) Plastic used for insulation
5. What starts systems development life cycle (SDLC)?
A) Business needs
B) Stakeholder buy-in
C) Budget approval
D) Planning
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: A |
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