Learn with EXIN : ITIL Deutsch training material for 100% pass
Updated: Aug 31, 2026
No. of Questions: 505 Questions & Answers with Testing Engine
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ITIL Deutsch Practice Q&A's
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EXIN ITIL Deutsch Exam Overview:
| Certification Vendor: | EXIN (accredited ITIL certification provider under PeopleCert/Axelos scheme) |
|---|---|
| Exam Name: | ITIL 4 Foundation Certification Exam |
| Exam Number: | ITIL4 Foundation |
| Certificate Validity Period: | No fixed expiration (ITIL 4 Foundation certification is generally valid indefinitely) |
| Exam Duration: | 60 minutes |
| Related Certifications: | ITIL 4 Strategic Leader ITIL 4 Practice Manager ITIL 4 Managing Professional |
| Real Exam Qty: | 40 |
| Exam Format: | Online proctored or onsite, Closed book, Multiple-choice questions |
| Passing Score: | 65% (26 out of 40 questions) |
| Exam Price: | Approx. 250–350 USD (varies by region and provider) |
| Available Languages: | Chinese (Simplified), German, Portuguese, French, English, Spanish, Japanese |
| Recommended Training: | PeopleCert Official ITIL Training AXELOS ITIL 4 Overview |
| Exam Registration: | PeopleCert ITIL Certification Portal EXIN ITIL Foundation Certification Page |
| Sample Questions: | EXIN ITIL Deutsch Sample Questions |
| Exam Way: | Online proctored exam or authorized test center (onsite) |
| Pre Condition: | No formal prerequisites required; recommended familiarity with IT service management concepts |
| Official Syllabus URL: | https://www.exin.com/certifications/exin-itil-foundation/ |
EXIN ITIL Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: ITIL Practices Overview | - Service management practices - General management practices (e.g., incident, change, problem management) - Technical management practices |
| Topic 2: ITIL Service Value System (SVS) | - Service value chain - Governance - Continual improvement - Guiding principles |
| Topic 3: The Four Dimensions of Service Management | - Organizations and people - Partners and suppliers - Information and technology - Value streams and processes |
| Topic 4: Key Concepts of Service Management | - Value, outcomes, costs, and risks - Services and service relationships |
EXIN ITIL V3 Foundation (ITIL Deutsch Version) Sample Questions:
Question 1
Welche Vorgehensweise ermittelt Kennzahlen, die die Kundenerfahrung mit einem Service widerspiegeln?
A. Service-Level-Management
B. Servicedesk
C. Problemmanagement
D. Kontinuierliche Verbesserung
Question 2
Welche Vorgehensweise umfasst die Verwaltung von Schwachstellen, die vor der Inbetriebnahme des Dienstes nicht erkannt wurden?
A. Änderungskontrolle
B. Service-Level-Management
C. Problemmanagement
D. Serviceanforderungsverwaltung
Question 3
Wie wandeln alle Wertschöpfungskettenaktivitäten Inputs in Outputs um?
A. Durch Ermittlung des Servicebedarfs
B. Durch die Verwendung einer Kombination von Praktiken
C. Durch die Implementierung einer Prozessautomatisierung
D. Durch den Einsatz eines einzigen Funktionsteams
Question 4
Welche Praxis nutzt Technologien wie intelligente Telefonsysteme, eine Wissensdatenbank und Überwachungstools?
A. Bereitstellungsverwaltung
B. Servicedesk
C. Problemmanagement
D. Dienstkonfigurationsverwaltung
Question 5
Was ist eine Schlüsselvoraussetzung für ein erfolgreiches Service Level Agreement?
A. Es sollte auf der Sicht des Dienstanbieters auf den Dienst basieren
B. Es sollte einfach geschrieben und leicht verständlich sein
C. Es sollte sich auf einfache Betriebsmetriken beziehen
D. Es sollte in juristischer Sprache verfasst sein
Solutions:
| Question 1 Answer: A | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: B | Question 5 Answer: B |
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