Learn with HP : HP2-I47 training material for 100% pass
Updated: Jun 03, 2026
No. of Questions: 32 Questions & Answers with Testing Engine
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HP Selling HP PS Lifecycle Services 2023 Sample Questions:
1. What is included in HP Active Care? (Select two.)
A) Defective Media Retention in every option
B) Coverage of non-HP devices
C) No-cost replacement parts
D) Availability for one or two years
E) Next business day onsite support
2. The IT manager for an enterprise customer states that the hard drives and batteries have failed in some of their HP devices. The manager also says that if they had known ahead of time that the components were failing, the company could have taken preventive action. The manager asks you what can be done to address these issues.
How should you respond to this IT manager?
A) Explain that customers who purchase and register HP Active Care receive proactive alerts about device issues and create a service case.
B) Discuss the options available to set up automatic alert notifications for all internal components including hard drives and batteries.
C) Ask to see a list of the failed hard drives and batteries along with a screenshot of the error messages received
D) Enroll the customer in the HP Hardware Diagnostics Service, which sends alerts based on the date of purchase and expected life of the hard drives and batteries.
3. When is the optimal time to engage with a customer regarding renewal of an HP Care Pack?
A) Thirty days after the existing coverage period has expired in order to update the agreement with new terms and conditions
B) At the time designated in the customer's service level agreement for implementing the customer's request for changes
C) During the five business day grace period before and after the expiration date of the Care Pack to ensure continued coverage
D) A minimum of six months before the existing Care Pack Services expire in order to complete the sales process
4. An HP Partner is working with an install-base customer that wants increased security for new HP devices as well as existing non-HP devices.
What should the Partner consider when discussing this deal with the customer?
A) HP Wolf Pro Security can be attached to the deal.
B) Users can install HP Client Security Manager on the HP devices as well as the third-party devices.
C) HP Manageability Services help with consistent, scalable, and secure software deployment.
D) HP Proactive Security includes services to implement and manage configuration policies.
Solutions:
| Question # 1 Answer: A,E | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D |
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