Learn with EXIN : EX0-114 training material for 100% pass
Updated: Oct 30, 2026
No. of Questions: 78 Questions & Answers with Testing Engine
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EXIN EX0-114 Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | IT Service Management Foundation Bridge based on ISO/IEC 20000 |
| Exam Number: | EX0-114 |
| Passing Score: | 65% |
| Related Certifications: | EXIN IT Service Management Foundation based on ISO/IEC 20000 |
| Available Languages: | English |
| Real Exam Qty: | 40 |
| Exam Duration: | 60 minutes |
| Exam Format: | Multiple Choice |
| Sample Questions: | EXIN EX0-114 Sample Questions |
| Exam Way: | Computer-based examination available through EXIN authorized testing partners; online proctored and/or onsite delivery depending on the provider. |
| Pre Condition: | Designed as a Bridge examination for candidates with existing IT Service Management knowledge or previous ITSM Foundation certification; specific eligibility depends on the applicable EXIN program version. |
| Official Syllabus URL: | https://www.exin.com/business-service-management/exin-it-service-management-based-on-iso-iec-20000/exin-it-service-management-foundation-based-on-iso-iec-200002018 |
Exin IT Service Management Foundation Bridge based on ISO/IEC 20000 EX0-114 Exam
Exin IT Service Management Foundation Bridge based on ISO/IEC 20000 EX0-114 Exam is related to Exin IT Service Management Foundation Bridge based on ISO/IEC 20000 Certification. This exam validates the ability of a candidate to install, plan, do and check activities of Deming's cycle (PDCA) and supports the elements of audit and improvement (act) across the SMS. IT Service Management Experts and IT Service Management Master usually hold or pursue, or this certification and you can expect the same job role after completion of this certification.
EXIN EX0-114 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Introduction to IT Service Management | - IT Service Management concepts
|
| The Service Management System (SMS) | - Service Management System requirements
|
| The Operation of the Service Management System | - Operational service management processes
|
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