Learn with EMC : E20-918 training material for 100% pass

Updated: Sep 08, 2026

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EMC E20-918 Exam Overview:

Certification Vendor:Dell EMC
Exam Name:IT-as-a-Service Expert Exam for Cloud Architects
Exam Number:E20-918
Certificate Validity Period:2 years
Real Exam Qty:60-70
Exam Duration:90 minutes
Related Certifications:Dell EMC Cloud Architect Certification
EMC Proven Professional Cloud Architect
Exam Format:Multiple choice, Scenario-based questions
Passing Score:60-65%
Exam Price:USD 230-300 (varies by region)
Available Languages:English
Sample Questions:EMC E20-918 Sample Questions
Exam Way:Online proctored exam or authorized Pearson VUE test center
Pre Condition:Recommended experience in cloud computing, virtualization, and enterprise IT infrastructure
Official Syllabus URL:https://education.dell.com

EMC E20-918 Exam Syllabus Topics:

SectionObjectives
Cloud Operations and Optimization- Cost optimization
  • 1. Capacity planning
    • 2. Cost allocation and chargeback models
      - Monitoring and performance management
      • 1. Performance tuning strategies
        • 2. Resource utilization tracking
          Service Orchestration and Automation- Service lifecycle management
          • 1. Provisioning and de-provisioning
            • 2. Service catalog management
              - Cloud automation tools
              • 1. Workflow orchestration
                • 2. Infrastructure as Code concepts
                  Security and Governance- Compliance and governance
                  • 1. Policy enforcement in cloud
                    • 2. Audit and compliance monitoring
                      - Cloud security fundamentals
                      • 1. Data protection strategies
                        • 2. Identity and access management
                          Cloud Infrastructure Design- Network design in cloud
                          • 1. Virtual networking concepts
                            • 2. Secure connectivity and segmentation
                              - Compute and storage design
                              • 1. Resource pooling and allocation
                                • 2. Scalability and elasticity planning
                                  Cloud Computing Fundamentals- Cloud service models
                                  • 1. IT-as-a-Service principles
                                    • 2. IaaS, PaaS, SaaS concepts
                                      - Cloud architecture concepts
                                      • 1. Virtualization and abstraction layers
                                        • 2. Multi-tenant architecture design

                                          EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

                                          Question #1

                                          A software company recently entered into a cooperative development agreement with four global companies to develop control software for a manufacturing business. The software development team will use a development environment that includes ADA compilers and MySQL hosted by the manufacturer.
                                          Which service delivery model should the manufacturing company use?

                                          • A. Application-as-a-Service
                                          • B. Software-as-a-Service
                                          • C. Infrastructure-as-a-Service
                                          • D. Platform-as-a-Service
                                          Answer: D
                                          Question #2

                                          A cloud service provider has just delivered a presentation to your organization. During the ROI section of the presentation the vendor described how their predefined service catalog would dramatically reduce service commissioning timing and guarantee a consistent user experience. However, the presenter did not attach a direct financial value to the service catalog.
                                          You are helping to create an initial justification report for the organization. How could you categorize the non-financial benefits of the service catalog?

                                          • A. Time-to-deliver
                                          • B. Time-to-value
                                          • C. Time-to-live
                                          • D. Time-to-deploy
                                          Answer: B
                                          Question #3

                                          The sales organization within a large enterprise has determined the need to immediately implement a mobile sales tool for its field staff. There are two SaaS solutions available that meet their requirements.
                                          The CIO wants to develop the solution in-house and claims that IT can develop the application at only slightly more cost than the SaaS solutions, and it would be more secure. Estimated time to deliver the application from internal IT is 10 weeks.
                                          Who should make the decision to determine the best solution?

                                          • A. Architecture Committee
                                          • B. IT Strategy Committee
                                          • C. IT governance bodies
                                          • D. Board of Directors
                                          Answer: C
                                          Question #4

                                          Refer to Scenario 7.
                                          -- Exhibit -
                                          Scenario 7.
                                          A web hosting company has been growing steadily over the past year. Their single data center is at maximum capacity for power, space and cooling, and their physical infrastructure is also running at capacity. They are evaluating the feasibility of obtaining another data center in a remote location to enable further growth.
                                          One of the web hosting company's eCommerce customers notifies them that they are launching an enormous holiday sale, beginning in a few weeks. They expect utilization of their virtual server farm to double or triple for the next three to six months. The web hosting company cannot deploy the needed resources in a new data center in time for the sale. They opt to purchase services from a cloud service provider using a pay-as-you-go model.
                                          Over the next two weeks, Layer 2 connectivity is established between the two sites. The web hosting company's IT staff works with the CSP to configure the necessary physical and virtual infrastructure. All traffic to the public cloud is routed through the private data center, across the Layer 2 connection. A local load balancer is deployed in the private data center. Orchestration tools are configured to burst the service into the public cloud automatically when utilization reaches 80%.
                                          -- Exhibit -
                                          To test the functionality of the new infrastructure, a load simulator is used to increase utilization on the servers. At 80% utilization, the orchestration tools provision the required resources in the public cloud. However, the utilization on the private cloud resources continues to increase, while the utilization on the public cloud resources remains at 0%.
                                          What is the most likely cause of this problem?

                                          • A. The global load balancer is not being updated with the new service information
                                          • B. The local load balancer is not being updated with the new service information
                                          • C. The wrong subnets are configured across the network link
                                          • D. The wrong VLANs are configured across the network link
                                          Answer: B
                                          Question #5

                                          What is a key design consideration for a service provider to ensure that they can effectively process the termination of a service instance?

                                          • A. Incorporate a service grace period to prevent the actual deletion of the instance
                                          • B. Automate the de-provisioning process to release resources
                                          • C. Incorporate a retention period for private user data and user PCI data
                                          • D. Archive the associated service data regardless of the user requirements
                                          Answer: B

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