Learn with SAP : C-C4H320-02 training material for 100% pass
Updated: Sep 01, 2026
No. of Questions: 80 Questions & Answers with Testing Engine
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SAP C-C4H320-02 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Integrations 8% - 12% | Describes basic options for integrating SAP Commerce Cloud with other SAP systems and software solutions |
| Order Management and Customer Support 8% - 12% | Introduces the basic order management extensions and the features of order management services module, as well as the customer support functionalities via Assisted Service Mode (ASM) and the customer support cockpit in backoffice. |
| Product Content Management > 12% | Introduces product modelling and catalog management, explains concept of product variants, categorization, classification and bundles, as well as the data management within product cockpit in backoffice. |
| Web Content Management > 12% | Describes the data structure, features and functionalities, as well as the graphical user interface of web content management,(also known as SmartEdit). Also introduces the personalization module the related configuration in SmartEdit. |
| Essential Foundations > 12% | Explains the typical use for Cron Jobs, impex scripts, workflow and addons, identification of the hierarchy of users and users' roles, validation rules. Introduces the setup and architecture of SAP commerce cloud and commerce cloud version 2 (also known as ccv2). Inlcudes additional knowledge about SAP upscale commerce, GDPR support, container support and other industry specific accelerators. |
| Commerce > 12% | Identifies standard functionality available in SAP Commerce Cloud for search and navigation via SOLR, pricing, shopping cart handling, checkout types, promotions and coupons, B2B commerce. |
SAP C-C4H320-02 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - SAP Commerce Cloud Business User |
| Exam Number: | C-C4H320-02 |
| Certificate Validity Period: | SAP Global Certification is subject to stay current requirements (typically annual updates required via stay current assessments) |
| Available Languages: | English |
| Real Exam Qty: | 80 |
| Related Certifications: | SAP Commerce Cloud SAP Customer Experience (CX) |
| Exam Price: | USD 500 (varies by region) |
| Exam Duration: | 180 minutes |
| Exam Format: | Multiple choice, Multiple response |
| Passing Score: | 65% |
| Recommended Training: | SAP Commerce Cloud Business User Training |
| Exam Registration: | SAP Certification Hub |
| Sample Questions: | SAP C-C4H320-02 Sample Questions |
| Exam Way: | Online proctored or test center exam via SAP authorized testing provider |
| Pre Condition: | Basic knowledge of e-commerce processes and SAP Commerce Cloud recommended |
| Official Syllabus URL: | https://training.sap.com/certification/ |
Certification Path for Commerce Cloud Business User
Coming up ensuing are pre-fundamentals for the test:
- Introduces item demonstrating and list the board, clarifies idea of item variations, order, grouping and packages, just as the information the executives inside item cockpit in backoffice
- Identifies standard usefulness accessible in SAP Commerce Cloud for search and route through SOLR, estimating, shopping basket taking care of, checkout types, advancements and coupons, B2B trade
- Describes the information design, highlights and functionalities, just as the graphical UI of web content management,(also known as SmartEdit). Likewise presents the personalization module the connected setup in SmartEdit
- Introduces the essential request the board augmentations and the highlights of request the executives administrations module, just as the client care functionalities by means of Assisted Service Mode (ASM) and the client assistance cockpit in backoffice
- Explains the ordinary use for Cron Jobs, impex contents, work process and addons, distinguishing proof of the progressive system of clients and clients' jobs, approval rules. Presents the arrangement and engineering of SAP business cloud and trade cloud variant 2 (otherwise called ccv2). Inlcudes extra information about SAP upscale trade, GDPR support, compartment support and other industry explicit gas pedals
- Describes essential choices for coordinating SAP Commerce Cloud with other SAP frameworks and programming arrangements
Exam Topics for Commerce Cloud Business User
The going with will be audited in SAP C_C4H320-02 exam dumps:
- Commerce
- Integrations
- Product Content Management
- Essential Foundations
- Web Content Management
- Order Management and Customer Support
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