Learn with Apple : 9L0-412 training material for 100% pass
Updated: Sep 10, 2026
No. of Questions: 86 Questions & Answers with Testing Engine
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Apple 9L0-412 Exam Overview:
| Certification Vendor: | Apple |
|---|---|
| Exam Name: | OS X Support Essentials 10.8 Exam |
| Exam Number: | 9L0-412 |
| Real Exam Qty: | 80 |
| Exam Duration: | 120 minutes |
| Passing Score: | 730 |
| Related Certifications: | Apple Certified Support Professional (ACSP) |
| Certificate Validity Period: | No expiration (historical certification) |
| Available Languages: | English |
| Exam Price: | USD 150 (approximate historical exam fee) |
| Exam Format: | Multiple Response, Multiple Choice |
| Recommended Training: | Apple Training |
| Exam Registration: | Apple Certification Exams |
| Sample Questions: | Apple 9L0-412 Sample Questions |
| Exam Way: | Computer-based exam delivered through authorized Apple testing providers. |
| Pre Condition: | Recommended completion of Apple training for OS X Support Essentials 10.8. No mandatory prerequisite exam. |
| Official Syllabus URL: | https://support.apple.com/ |
Apple 9L0-412 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Applications and Processes | |
| Topic 2: Data Management | |
| Topic 3: Network Configuration | |
| Topic 4: Network Services | |
| Topic 5: File Systems | |
| Topic 6: User Accounts | |
| Topic 7: System Startup | |
| Topic 8: Peripherals and Printing | |
| Topic 9: Installation and Configuration |
Apple OS X Support Essentials 10.8 Sample Questions:
You are unable to connect to a web server from your OS X Mountain Lion computer. How can traceroute help you troubleshoot this issue?
- A. Traceroute can determine if each of the reachable routers between your computer and the web server are responsive.
- B. Traceroute can determine if the web server is configured correctly.
- C. Traceroute can determine if the DNS server is configured correctly.
- D. Traceroute can determine if the server that the web service is running on has a firewall.
Which tool lets you search log files?
- A. Network Utility
- B. Archive Utility
- C. Activity Monitor
- D. Console
Review the screenshot of the My Account pane of Users & Groups preferences, and then answer the question below.
An OS X Mountain Lion computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset his password?
- A. Log in as Bill Sykes using the root password, open Users & Groups preferences, and then reset his password.
- B. Restart the Mac from the OS X Recovery partition, open Terminal from the Utilities menu, type resetpassword and press Return to open the Reset Password utility, and then reset his password.
- C. Log in as Chris, open Reset Password from the Utilities folder, and then reset Bill Sykes' password.
- D. Log in as Chris, open Directory preferences and enable the root user, then authenticate as the root user in Users & Groups preferences, and then reset Bill Sykes' password.
The function of journaling in the Mac OS Extended (Journaled) file system is to ________.
- A. protect volume structure integrity in cases of unexpected shutdown
- B. provide support for Spotlight searches
- C. provide support for resource forks, extended attributes, and metadata
- D. provide a backup of user files
Using the Parental Controls preferences, which restriction can you impose on an account?
- A. Restrict the account to downloading only specified file types, such as text or audio files, from the Internet.
- B. Restrict the account to sending emails only to defined email addresses.
- C. Restrict the account to a defined amount of disk space for the home folder.
- D. Restrict the account to a defined set of the services available from the Sharing pane of System Preferences.
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