Learn with Apple : 9L0-403 training material for 100% pass

Updated: Sep 05, 2026

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Apple 9L0-403 Exam Overview:

Certification Vendor:Apple
Exam Name:Mac OS X Support Essentials 10.6
Exam Number:9L0-403
Certificate Validity Period:2 years
Available Languages:English, French, German, Spanish, Japanese
Exam Duration:90 minutes
Related Certifications:Apple Certified System Administrator (ACSA)
Apple Certified Technical Coordinator (ACTC)
Passing Score:73%
Exam Price:$69.00 USD
Exam Format:Multiple Choice, Multiple Select, Single Select
Real Exam Qty:105
Recommended Training:Mac OS X Support Essentials 10.6 Course
Exam Registration:Prometric Registration
Sample Questions:Apple 9L0-403 Sample Questions
Exam Way:Computer-based testing at Prometric or Apple Authorized Training Centers
Pre Condition:No formal prerequisites; recommended 6+ months experience supporting Mac OS X
Official Syllabus URL:https://training.apple.com/certification/retired

Apple 9L0-403 Exam Syllabus Topics:

SectionWeightObjectives
Installation and Initial Configuration15%- Setup Assistant and system configuration
- Installing Mac OS X v10.6 Snow Leopard
- Upgrading and migrating data
System Management and Troubleshooting15%- System startup and recovery modes
- System logs and diagnostics
- Peripherals and printing
User Accounts and Security20%- Keychain and security settings
- User account types and management
- File system permissions and ownership
Applications and Processes15%- Managing processes and activity monitor
- Troubleshooting application issues
- Application environments and frameworks
Network Configuration15%- TCP/IP configuration and services
- Network troubleshooting tools
- Network settings and connectivity
File Systems and Data Management20%- HFS+ file system structure
- Time Machine backup and recovery
- File management and metadata

Apple Mac OS X Support Essentials 10.6 Sample Questions:

Question #1

Which statement describes the function of the Services menu item in Mac OS X?

  • A. It provides a list of running processes for each user on the system.
  • B. It allows you to access features of one application from within another application.
  • C. It displays the status of active host connections.
  • D. It configures the network interfaces for a particular port.
Answer: B
Question #2

In Mac OS X, what is authentication?

  • A. The process of accessing a computer over a network connection.
  • B. The process in which a server determines the access privileges a specific user has to resources on a computer or network.
  • C. The process in which applications present their credentials to determine which files they can read and where they can write files.
  • D. The process in which entities present their credentials to a computer to prove their identity.
Answer: D
Question #3

You enter the command rm -R /Applications/Exec.app in the default shell in a Mac OS X Terminal window. What role does the string "/Applications/Exec.app" play in this command?

  • A. An option that modifies the command
  • B. The command that the shell executes
  • C. A switch that modifies the argument
  • D. A flag that redirects the command
  • E. The argument that the command acts on
Answer: E
Question #4

What three storage schemes can you choose for your hard disk(s) from the RAID Type pop-up menu in the version of Disk Utility that installs with Mac OS X v10.6?
Choose three - partial credit possible.

  • A. Concatenated Disk Set
  • B. Mirrored RAID Set
  • C. Striped RAID Set
  • D. Striped with Parity RAID Set
  • E. Mirrored with Parity RAID Set
  • F. Adaptive RAID Set
Answer: A,B,C
Question #5

Which procedure will display a list of recently installed software updates on a Mac OS X v10.6 computer?

  • A. Open Installer and choose Show Items from the File menu.
  • B. Open Software Update and click Receipts.
  • C. Open Software Update preferences and click Installed Software.
  • D. Open Console, click Show Log List, and choose Software Update.log under
    /Library/Logs.
  • E. Start up the computer from the Mac OS X v10.6 Install DVD and choose Show Items from the File menu.
Answer: C

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