Learn with Apple : 9L0-066 training material for 100% pass
Updated: Sep 08, 2026
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Apple 9L0-066 Exam Overview:
| Certification Vendor: | Apple |
|---|---|
| Exam Name: | OS X Yosemite Troubleshooting Exam |
| Exam Number: | 9L0-066 |
| Exam Format: | Open-resource exam, Scenario-based questions, Multiple-choice |
| Passing Score: | 80% |
| Real Exam Qty: | 65 |
| Exam Duration: | 120 minutes |
| Related Certifications: | Apple Certified Macintosh Technician (ACMT) 2015 |
| Available Languages: | English |
| Sample Questions: | Apple 9L0-066 Sample Questions |
| Exam Way: | Delivered through Pearson VUE; online testing available. Open-resource exam allowing use of Apple Support articles and AppleCare Service Training materials. |
| Pre Condition: | Used as one of the two required exams for the Apple Certified Macintosh Technician (ACMT) 2015 certification together with Exam 9L0-012. |
| Official Syllabus URL: | https://support.apple.com/HT6581 |
Apple 9L0-066 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Time Machine | 5% | - Understand Time Machine features and benefits - Apply Apple-recommended troubleshooting procedures for Time Machine |
| Topic 2: File System | 5% | - Evaluate and isolate file system problems |
| Topic 3: Spotlight | 1% | - Evaluate and isolate Spotlight issues |
| Topic 4: Peripherals | 5% | - Evaluate and isolate peripheral connectivity problems with Apple products |
| Topic 5: Applications | 5% | - Evaluate and isolate application issues in OS X |
| Topic 6: Networking | 5% | - Configure and set up Apple wireless networks for client access - Evaluate wired and wireless network connectivity problems |
| Topic 7: Troubleshooting Tools and Procedures | 6% | - Apply systematic troubleshooting methods to diagnose and resolve problems |
| Topic 8: Recovery | 4% | - Use Apple procedures and utilities to recover an OS X installation |
| Topic 9: Installation | 5% | - Evaluate and isolate OS X installation problems |
| Topic 10: Startup | 5% | - Evaluate startup problems and determine appropriate solutions |
| Topic 11: iCloud | 5% | - Evaluate and isolate connectivity issues with iCloud-enabled devices |
| Topic 12: Security and Privacy | 5% | - Evaluate and isolate security and privacy issues in OS X |
| Topic 13: Integration | 2% | - Evaluate and troubleshoot OS X integration scenarios |
| Topic 14: Accounts and Permissions | 5% | - Evaluate and isolate account and permission issues in OS X Yosemite |
| Topic 15: Family Sharing | 2% | - Troubleshoot Family Sharing and iTunes-related device issues |
Apple OS X Yosemite Troubleshooting Sample Questions:
Your customer asks, "What version of OS X do I have to have installed on my older Mac so I can download OS X Yosemite from the App Store?" Which of the following is the correct response?
- A. "To download OS X Yosemite from the App Store, you will need to have Mac OS X Snow Leopard v10.6.8 or newer installed."
- B. 'To download OS X Yosemite, you will need to have OS X Mountain Lion v10.8 installed and App Store running."
- C. "To install OS X Yosemite, you will need to download a version of Mac App Store that will run on any version of OS X."
- D. "To update to OS X Yosemite, you need to have Mac OS X Leopard v10.5.2 or later already installed on your Macs."
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Adam has a MacBook Pro (Retina, 15-inch, Late 2013) that he uses for video editing and graphic design.
He explains that after about an hour of use, the machine seems to operate more slowly.
The issue gets worse as time goes on until he has to restart the machine.
After you ask some probing questions, which of the following tools or techniques would be best to further evaluate the issue?
- A. Verbose mode
- B. Activity Monitor
- C. Disk Utility
- D. Console
- E. Single-user mode
Mary does not want a folder named Finance in her Documents folder to be searched when using Spotlight. What should Mary do to prevent searching in this specific folder?
- A. Change the folder permissions. Click on the folder in Finder, then choose Get Info from the File menu. Select the box for Not Available in Spotlight
- B. Control-click the folder and choose Not Available in Spotlight from the Options menu.
- C. Go to System Preferences > Spotlight > Privacy. Add any files or folders to this list.
- D. Label the folder with a red tag from the Action pop-up men in the toolbar. Any items marked with a red tag are automatically excluded from Spotlight searches.
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Juan attempted to install OS X onto an iMac by copying the hard drive of a different Mac he owns. The prohibitory symbol. What does this indicate?
- A. The source volume is damaged and cannot be read.
- B. The iMac is unable to find a startup disk that contains boot files.
- C. The version of OS X is not compatible with the iMac hardware.
- D. A RAM module is having trouble
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System Preferences contains App Store preference. Which options are provided when the computer is set to automatically check for updates?
SELECT FOUR.
- A. Disable all third-party app updates
- B. Ignore any updates that are older than seven days
- C. Download newly available updates in the background
- D. Do not restart computer after updates are download
- E. Install system data files and security updates
- F. Prompt for my Apple ID password when any updates are available
- G. Install app updates
- H. Install OS X updates
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