Learn with Nortel : 920-363 training material for 100% pass
Updated: Oct 04, 2026
No. of Questions: 100 Questions & Answers with Testing Engine
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Nortel 920-363 Exam Overview:
| Certification Vendor: | Nortel |
|---|---|
| Exam Name: | Communication Server 1000 Rls 6.0 Installation & Management |
| Exam Number: | 920-363 |
| Exam Format: | Multiple Choice, Multiple Response |
| Real Exam Qty: | 60-70 |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Certificate Validity Period: | 2 years |
| Exam Price: | $125-$150 USD |
| Related Certifications: | 920-362 920-361 920-436 920-360 |
| Available Languages: | English |
| Exam Registration: | Pearson VUE |
| Exam Way: | Computer-based testing at authorized test centers (formerly Prometric/Pearson VUE) |
| Pre Condition: | Basic knowledge of CS 1000 architecture and IP telephony; recommended prior training |
Nortel 920-363 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance & Management | 20% | - Performance management - System monitoring and alarms - Software updates and patches - Backup and restore procedures |
| Topic 2: System Configuration & Database | 25% | - IP phone and endpoint configuration - Trunk and route configuration - Numbering plan and dial plan setup - Element Manager and CLI access |
| Topic 3: Troubleshooting & Support | 10% | - Common installation issues - Call processing and voice quality problems - Network connectivity faults |
| Topic 4: Installation & Initial Setup | 25% | - Hardware installation and cabling - Site preparation and requirements - Basic IP and network configuration - Software loading and activation |
| Topic 5: System Architecture & Hardware | 20% | - CS 1000 Release 6.0 components - Redundancy and high availability design - Media Gateway and Call Server hardware |
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