Learn with Avaya : 6103 training material for 100% pass
Updated: Sep 12, 2026
No. of Questions: 68 Questions & Answers with Testing Engine
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Avaya 6103 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya ERS 8000 and Avaya VSP 9000 Implementation Exam |
| Exam Number: | 6103 |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) Avaya Services Technical Associate (ASTA) |
| Real Exam Qty: | 60–70 |
| Passing Score: | 69%–70% |
| Certificate Validity Period: | 2 years |
| Exam Format: | Scenario-based, Multiple-choice |
| Exam Price: | 125 USD |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Recommended Training: | Avaya Official Learning |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | Avaya 6103 Sample Questions |
| Exam Way: | Proctored exam at Pearson VUE test centers or online proctored |
| Pre Condition: | No formal prerequisites; recommended hands-on experience with Avaya ERS 8000 and VSP 9000 switches and basic networking knowledge |
| Official Syllabus URL: | https://www.avaya-learning.com |
Avaya 6103 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Layer 3 and Advanced Features | 20% | - VRRP and high availability - OSPF and BGP configuration - VRF and VLAN virtualization - IP routing and static routes |
| Layer 2 Configuration | 25% | - Spanning Tree Protocol (STP/RSTP/MSTP) - MLT, SMLT and IST redundancy protocols - Link aggregation and load balancing - VLAN configuration and trunking |
| Architecture and Components | 20% | - System boot process and firmware management - Switch fabric, supervisor and line card modules - ERS 8000 hardware and software architecture - VSP 9000 hardware and software architecture |
| Security, Monitoring and Troubleshooting | 15% | - Port security and 802.1X - System logging and monitoring - Implementation validation and troubleshooting - Access control and authentication |
| Installation and Initial Setup | 20% | - Management access configuration - Software installation and upgrade - Initial configuration and system setup - Hardware installation and cabling |
Avaya ERS 8000 and Avaya VSP 9000 Implementation Sample Questions:
Flight Recorder can be used on the Virtual Services Platform (VSP) 9000 to help Identify problems. When can a Flight Recorder snapshot be taken?
- A. when the VSP has to be booted into the diagnostic mode
- B. anytime
- C. every hour
- D. only after a warning message is logged
Correct Answer: D 🗳️
Explanation: Only visible for Exam4Labs members. You can sign-up / login (it's free).
In a VSP 9000 chassis, which command is used to see the information on the installed software?
- A. show software
- B. show sys boot
- C. show sys installed
- D. show sys software
Correct Answer: D 🗳️
Explanation: Only visible for Exam4Labs members. You can sign-up / login (it's free).
A port on the Virtual Services Platform (VSP) 9000 is down because of a link_flap condition as shown in the following output:
VSP-9012:1#show interfaces gigabitEthernet state 10/8 ================================================================ Port State ================================================================ PORT NUM ADMINSTATUS PORTSTATE REASON DATE
10/8 up down LINK-FLAP 10/28/10 00:22:50
What is the most likely cause?
- A. The spanning tree protocol has detected a loop and placed the port in a blocked state.
- B. There is a physical problem, such as a cable problem.
- C. One side of the connection is configured for auto-negotiation and the other side is a fixed speed.
- D. The port is receiving a large number of destination unknown broadcast packets.
Correct Answer: D 🗳️
While troubleshooting the VSP 9000 system, a technician notices that one port Link/Activity LED is blinking constantly or is nearly solid. This could be an indication of mis-configuration or high traffic volume.
Using the CLI, what is the logical first step in troubleshooting this situation?
- A. Verify that there is not a broadcast storm by mirroring the traffic on that port.
- B. Verify the port configuration parameters on both ends of the connection.
- C. Verify the cable type and connectors on both ends of the connection.
- D. Verify the port configuration parameters on the VSP 9000 system.
Correct Answer: B 🗳️
Which CLI command is used to validate that synchronization for High Availability mode is correct?
- A. show ha-state
- B. show ha-all
- C. show ha-info
- D. show ha-sync
Correct Answer: C 🗳️
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