Learn with Oracle : 1Z0-1064-26 training material for 100% pass
Updated: Aug 10, 2026
No. of Questions: 79 Questions & Answers with Testing Engine
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Oracle 1Z0-1064-26 Exam Overview:
| Certification Vendor: | Oracle |
| Exam Name: | Oracle Fusion Service 2026 Implementation Professional |
| Exam Number: | 1Z0-1064-26 |
| Available Languages: | English |
| Exam Price: | USD 245 (may vary by region) |
| Certificate Validity Period: | 2 years (typical Oracle certification validity) |
| Passing Score: | Approximately 65–70% |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple choice, Scenario-based questions |
| Real Exam Qty: | 50–70 |
| Related Certifications: | Oracle Fusion Service Certification Oracle CX Service Certifications |
| Sample Questions: | Oracle 1Z0-1064-26 Sample Questions |
| Exam Way: | Online proctored or test center (Pearson VUE) |
| Pre Condition: | Recommended: Familiarity with Oracle Fusion Cloud Applications and basic CRM/service concepts |
| Official Syllabus URL: | https://education.oracle.com |
Oracle 1Z0-1064-26 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integrations and Extensions | - Integration capabilities
|
| Service Request Management | - Case and ticket handling
|
| Field Service and Dispatch | - Field service operations
|
| Oracle Fusion Service Overview | - Service Configuration Basics
|
| Reporting and Analytics | - Service analytics
|
| Knowledge Management | - Knowledge articles
|
Oracle Fusion Service 2026 Implementation Professional Sample Questions:
1. Your customer wants to have a vertical Media Toolbar instead of the Horizontal one.
Which statement is true?
A) The only Vertical Toolbar that you can enable is the Notifications Toolbar.
B) The Vertical Toolbar is always required, while the Horizontal Toolbar and notifications are optional.
C) You must set the Vertical Toolbar as the Default, and deactivate all Horizon Toolbars.
D) The Horizontal Toolbar is always required, while the Vertical Toolbar and notifications are optional.
2. Which three steps are required to configure the system to send an email notification when a milestone has reached warning status?
A) Configure an object workflow action to send the email when the milestone status changes to warning.
B) Add an extension column to the milestone object to hold the warning threshold value.
C) Configure the email template to be used for notification.
D) Configure an analytics report showing milestones in warning status.
E) Create standard text to be posted to the message thread.
F) Specify the warning threshold for the milestone in the standard coverages.
3. In which three situations can default coverage be applied?
A) for a specific SR status
B) to a specific customer account
C) for a specific SR category
D) globally, to all service requests that do not have any other coverage
E) for a specific period of time
4. You are creating or editing a SmartText entry. Which four options can you insert into the entry?
A) Tables
B) Other SmartText entries
C) URLs
D) Text
E) Variables
F) Images
5. Your client has noticed that inbound emails from customers are not creating or updating service requests.
Which step should they perform to automate it?
A) Adjust permissions on all customer's profiles.
B) Enable SVC_SR_INBOUND_EMAIL_AUTO_UPDATE.
C) Adjust the inbound message filters.
D) Enable SVC_ENABLE_INBOUND_EMAIL_DEFAULT_PROCESSING.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C,D,F | Question # 3 Answer: C,D,E | Question # 4 Answer: A,B,D,E | Question # 5 Answer: B |
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